Christian Mae Ares
Home health Data Entry Specialist (Back Office)
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About
Detail-oriented with strong data entry and documentation skills. Experienced in handling confidential information with accuracy and discretion. Efficient, reliable, and committed to maintaining HIPAA-compliant data practices. Can adapt easily to change of environment and work schedule. Reliable and responsible, work well independently and on a team. Calm under pressure, adept at resolving issues professionally. Quick learner, adaptable to evolving client needs.
Experience
Data Entry Specialist (Back Office) at Select VoiceCom (2025-08 – Present)
- Processes medical documents and patient charts accurately and efficiently.
- Handles confidential patient information in compliance with HIPAA.
- Reviews records carefully to ensure accuracy and completeness.
- Maintains strict data privacy and security at all times.
- Meets productivity and accuracy standards with minimal errors.
Customer Service Representative (Voice) at Alorica (2024-10 – 2025-05)
- Receives customer inquiries and complaints through calls.
- Handles order tracking issues, cancellation, refunds and other payments.
- Provides timely resolutions to customer experiences.
- Responsible for the timely escalation of significant events to the Specialist/Team Lead.
- Keep all company information which includes customer information confidential and secured.
Education
Bachelor of Secondary in Education in Social Studies – Cebu Normal University (2020 – 2024)
Upper Secondary Education – Southwestern University PHINMA (2018 – 2020)
Secondary Education – Mary Help of Christians School (CEBU), Inc. (2013 – 2018)
