Mark Lorence Cervantes

Passionate and purpose-driven professional with five years of experience in public and community service, complemented by experience in the corporate environment. Demonstrates expertise in people management and possesses excellent communication skills rooted in empathy and a people-centric approach, while ensuring business growth.

Employee Relations & Training Specialist - Tanza Specialists Medical Center

(2025-10 - 2026-04)

• Issuance of Twin Notice Rule in accordance with company policy upon departmental visitation and investigation.
• Conducting employee closed door one-on-one coaching session.
• Facilitating and hosting company programs; preparation and processing of training needs of employees (Approval letter, Cash Advance for room accommodation).
• Manual input of 300 employee's timekeeping per cut off and assisting colleagues on Recruitment processes.

Records Officer – Peer Facilitator - HIV Counselor - Tanza Municipal Health Office - Teen Health Kiosk

(2024-07 - 2025-05)

• Interviewing and counseling 1-4 teenage pregnancy cases per day and encoding client details to the Wireless Access for Health (WAH) system.
• Resource speaker and one of the organizers in community programs.
• Preparation of program and other activity needs. (Letters, Venue Accommodation)
• Pre and Post Counseling for clients.
• HIV Testing to 1-100 clients per day/ per community programs.
• Testing to 1-10 TB-Dots clients.

Office Staff – Covid-19 Swabber - Tanza Municipal Health Office - Municipal Epidemiology Surveillance Unit

(2020-07 - 2024-08)

• Line listing, assisting, interviewing and requirements checking of 50-2,000 individuals for Covid-19 testing.
• Swabbing 10- 100 clients for Covid-19 Testing then encoding to database for molecular laboratory submission.
• Checking of requirements for DOH compensation and accommodating concerns of employees and clients regarding their concerns.

BSBA - Human Resource Development Management - Polytechnic University of the Philippines– Maragondon Branch (2019)