Mark Mendoza

Bookkeeper with freelance experience in accounts payable and receivable, invoice and bill entry, transaction processing, payment handling, and financial recordkeeping. Hands-on experience with QuickBooks Desktop and Xero, including entering debit and credit transactions, matching vendor bills to jobs for payment processing, and organizing project expenses for cost reporting.

Certified

QuickBooks Online ProAdvisor with additional experience in inventory tracking, payroll-related administration, and spreadsheet-based record management.

Bookkeeper at Rosenbaum Realty Group (2026-10 – Present)

Freelance; previous engagement: January 2024–February 2026

• Enter vendor bills and client invoices into QuickBooks Desktop using information from Gmail and accountant-maintained Google Sheets logs.
• Record debit and credit transactions directly in QuickBooks Desktop.
• Match vendor and bill details from check payment lists to corresponding jobs in Housecall Pro and process payments for those jobs.
• Cross-reference job numbers and service records in Housecall Pro to support accurate bookkeeping records.
• Coordinate bookkeeping task pipelines and workflow queues using Monday.com, Slack, and Backlog.com.

Bookkeeper at Ezy Fix Windscreens (2023-01 – 2023-12)

Freelance

• Processed accounts payable records, including vendor bills, and accounts receivable records, including client invoices.
• Entered bills and invoices into Xero to maintain accounting records.
• Performed bank or account reconciliations at month-end and year-end.
• Cross-checked service and job records in ServiceM8 across Australian branches to support record accuracy.

Project Manager at EPM Construction (2018-01 – 2022-11)

Full-time

• Organized project-related invoices and bills by construction project and calculated total project expenses.
• Accounted for cash on hand when calculating remaining project costs and reported project-level financial summaries to the main accountant using Google Sheets.
• Maintained inventory and material tracking records and supported employee timekeeping and payroll-related administration.
• Coordinated material distribution, resource allocation, logistics, and construction activities across multiple project sites.
• Managed project activities, coordinated workers and stakeholders, and supported compliance with construction safety requirements and government inspections.
• Project portfolio included: 15 single-story school buildings, 7 two-story school buildings, 3 covered courts, 1 dam with a connecting irrigation canal, 4 irrigation canal projects, 1 seawall, 2 road-concreting projects, and 4 barangay halls.

Assistant Project Manager at EPM Construction (2016-01 – 2018-01)

Full-time

• Maintained site inventory and material tracking records and supported employee timekeeping and payroll-related administration.
• Assisted with construction site coordination, material requirements, and workforce activities.
• Supported delivery of four single-story school buildings.

Technical Support Specialist at Samsung US Account (2024-10 – Present)

Freelance

• Handled more than 100 customer support inquiries daily while maintaining a reported 98% customer satisfaction rate.
• Extracted and organized administrative error-report tickets in Excel and Google Sheets, maintaining ticket distribution and workload trackers.
• Maintained dashboards tracking individual ticket averages, team workload shares, and unique ticket IDs.
• Used Sprinklr to support customer interactions, responded to Google Play Store reviews, and completed monthly technical product training.

Data Annotator at Xfinite (2026-05 – 2026-08)

Part-time

• Completed training and certification modules covering buildings, landcover, transportation, and 3D roof mapping.
• Identified and annotated geographic and infrastructure features using the Ginger tool.

Lead Generator at InvestaX (2023-06 – 2024-05)

Part-time

• Extracted and qualified thousands of raw leads, researched missing contact and company information, and organized prospect records in Google Sheets.
• Created digital marketing assets and supported SEO and landing-page work using WordPress and Canva.

Realtor Assistant at Quigley Homes (2022-11 – 2023-06)

Freelance

• Contacted more than 80 potential sellers per hour using a dialer system, qualified their interest and timelines, and scheduled discovery meetings or consultations for realtors.

Civil Engineering studies in Civil Engineering – MSE University Foundation (2004 – 2007)