Marvin Esmeralda
Dedicated and hardworking professional with experience in telesales, team leadership, and customer service
Talent
Quezon CityMember since May 19, 2026
Customer Service and Client RelationsStrong Communication SkillsLeadership and Team ManagementSales and Marketing KnowledgeComputer Literate (Microsoft Office)Time Management and MultitaskingAdaptability and Problem-Solving
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Customer Service and Client RelationsStrong Communication SkillsLeadership and Team ManagementSales and Marketing KnowledgeComputer Literate (Microsoft Office)
About
Dedicated and hardworking professional with experience in telesales, team leadership, and customer service. Seeking an opportunity to contribute my communication, organizational, and leadership skills while continuously growing in a professional environment.
Experience
Telesales Representative - HC Consumer Finance Philippines
(2024-08 - 2026-03)
- Assisted clients with product inquiries and service-related concerns.
- Achieved sales goals through effective communication and customer engagement.
- Maintained accurate customer records and provided quality customer support.
- Demonstrated professionalism and strong interpersonal skills in a fast-paced environment.
Team Leader - Redjie Online Shop
(2021-05 - 2024-05)
- Supervised daily team operations and monitored staff performance.
- Assisted in customer service, sales coordination, and order management.
- Trained and guided team members to improve productivity and workflow efficiency.
- Ensured smooth operations while maintaining customer satisfaction.
Education
BS Entrepreneurship - Entrepreneurship - Quezon City Polytechnic University (2015 - 2017)
High School Graduate - Balara High School (2011 - 2015)
Elementary Graduate - Balara Elementary School (2005 - 2011)
Skills
team leadershipand customer service
