Mary Rose Ruiz

Utilize the PhilHealth eClaims system to submit In-Patient, Hemodialysis, and Newborn Care claims. Review claim forms (e.g., CF1, CF2, CSF) for completeness, accuracy, and required attachments. Respond to inquiries from patients and relatives regarding benefits, deductions, and claims.

PHILHEALTH STAFF - ACE MEDICAL CENTER QUEZON CITY

(2024-02 - 2025-04)

• Utilize the PhilHealth eClaims system to submit In-Patient, Hemodialysis, and Newborn Care claims.
• Review claim forms (e.g., CF1, CF2, CSF) for completeness, accuracy, and required attachments.
• Respond to inquiries from patients and relatives regarding benefits, deductions, and claims.

BRANCH HEAD - PASCAL RESOURCES ENERGY INC.

(2021-07 - 2023-12)

• Supervise the daily transactions of the store such as sales, reports, remittances and staffs.
• Checks the physical inventory count to verify the quantities and conditions of retail products.

RECEPTIONIST - HOSTEL SARAH

(2020-01 - 2020-12)

• Managed front-desk duties, including answering phones and checking visitors in and out.
• Assists walk-in clients with questions or inquiries and escalated issues as needed.
• Order front office supplies and keep inventory of stock.

CUSTOMER SERVICE REPRESENTATIVE - SPI CRM GLOBAL

(2018-01 - 2018-07)

• Handled customer inquiries and suggestions courteously and professionally and maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.

NETWORK SUPPORT ASSOCIATE - CURO TEKNIKA INC.

(2015-08 - 2015-12)

• Identified issues, analyzed information and provided solutions to problems.
• Troubleshooting network problems by analyzing data from logs and other sources to identify the cause of the issue

Associate Degree - Information Technology - STI College Munoz-Edsa (2012 - 2014)

High School Diploma - San Francisco High School (2008 - 2012)