Roldan Victoria

Detail-oriented Business Administration graduate with experience in billing, claims processing, data entry, and administrative support. Proficient in Microsoft Office, with strong attention to detail and accuracy. Skilled in processing claims, preparing reports, maintaining accurate documentation, and supporting day-to-day administrative operations.

PhilHealth Clerk - Rotary Club of Tanauan Batangas Inc. / Rotary Dialysis Center - Tanauan, Batangas / Santo Tomas, Batangas

(2025-07 - 2026)

• Encoded and maintained accurate patient dialysis records, enhancing claim processing efficiency by ensuring data integrity.
• Assisted patients by collecting and verifying PhilHealth documents, improving onboarding process and patient satisfaction.
• Prepared and issued certification of PhilHealth benefit consumption for use in other hospitals and health-care related purposes.
• Monitored and generated reports on unsubmitted and unpaid claims, achieving a reduction in processing delays and support comparison with PhilHealth records.
• Coordinated with PhilHealth offices by submitting documents and ensuring compliance with submission guidelines.

Bachelor of Science in Business Administration - Financial Management - Pamantasan ng Lungsod ng San Pablo (2025-07)

Senior High School - ABM Strand - Alaminos Integrated National High School (2021)