Mhano Guerrero

Collaborate with department heads to determine staffing needs and develop recruitment strategies. Source candidates through job boards, social media, professional networks, and employee referrals. Screen resumes, conduct interviews, and assess candidates' suitability.

HR OFFICER - The Winning Circle Corp. (Lifeskills PH)

(2024-08)

• Collaborate with department heads to determine staffing needs and develop recruitment strategies.
• Source candidates through job boards, social media, professional networks, and employee referrals.
• Screen resumes, conduct interviews, and assess candidates' suitability.
• Extend job offers, negotiate terms, and facilitate onboarding.
• Ensure compliance with employment laws and regulations in recruitment and training.
• Assist with HR functions such as performance management, employee relations, and policy development.
• Monitor employee work hours and ensure accurate clocking in and out, including breaks, overtime, and shift changes.
• Maintain timekeeping records for payroll processing.
• Track absences, tardiness, and leaves, ensuring proper documentation.
• Generate reports on attendance, work hours, overtime, and leave balances.
• Serve as a point of contact for employee inquiries about time records, attendance, or pay.
• Address and resolve employee complaints and concerns in a timely manner.
• Develop strategies to improve employee morale, motivation, and engagement.
• Gather feedback to assess employee satisfaction and identify areas for improvement.
• Review and update company policies to ensure alignment with labor laws and organizational goals.
• Ensure employees understand policies and expectations.
• Assist with disciplinary procedures, ensuring fair treatment of employees.
• Provide guidance on performance appraisals and feedback.

ADMIN & SUPPORT SPECIALIST - Frankie's New York Buffalo Wings

(2022-10 - 2024-08)

• Supervise Office Utility to ensure headquarters facilities to be clean and orderly including headquarter and career hub
• Prepares written announcement or company updates regarding Headquarters building and facilities policy
• Handling community concerns
• Meeting rooms reservation, scheduling and calendar monitoring
• Handle Frankie's security task force.
• Meeting rooms and common areas (Maintenance, repair, and improvement)
• Monitoring Parking maintenance.

HR & ADMIN OFFICER - Elevatoring Specialist Philippines Inc.

(2021-07 - 2022-09)

• Develop Job posting and handling Recruitment Process.
• Assist in Payroll Management, Preparation of Attendance report (Timekeeping).
• Processing monthly payment of Utility Bills.
• Weekly monitoring of Cash flow.
• Issue Billing to clients, follow up payment for collection and issue OR/CR/AR to the client.
• Maintain Office Supplies Inventory
• Process the payment of monthly Government contributions (SSS, PAGIBIG, PHILHEALTH)
• Manage and update Employee database such as newly hired employees. Termination, leaves, warnings, day offs.

HR & ADMIN ASSISTANT - Bee Healthy Trading and Distribution Inc.

(2019-09 - 2021-05)

• Develop Job posting and handling Recruitment process.
• Process the payment of monthly Government contributions (SSS, PAGIBIG, PHILHEALTH)
• Assist in Payroll Management, Preparation of Attendance report (Timekeeping).
• Issuing checks for office expenses
• Manage and update Employee database such as newly hired employees. Termination, leaves, warnings, day offs.
• Organize, compile, update company personnel records and documentation
• Preparing Sales Staff Schedule

HR INTERN - Panorama Enterprise (Victoria Court)

(2018-11 - 2019-04)

• Screening potential employees' CV and applications form to identify suitable candidates to fill company job vacancies
• Posting job advertisements to job boards and social media platform.
• Performing reference and background checks
• Preparing materials for orientation and trainings of employees and interns.
• Assist our Training Manager during trainings.
• Doing company ID of employees.

BARISTA - Golden Arches Development Corporation (McDonalds' Philippines)

(2015-07 - 2019-07)

• Preparing and serving hot and cold drinks such as coffee, tea, specialty beverages.
• Cleaning and sanitizing work areas, utensils, and equipment.
• Cleaning service and seating areas.
• Describing menu items and suggesting products to customers.
• Doing pastries inventory before and after shift.

BARISTA - MORe Coffee Corporation (Nitro7 Coffee and Tea Bar)

(2017-05 - 2018-01)

• Ordering, receiving, and distributing stock supplies
• Servicing customers and taking orders
• Describing menu items and suggesting products to customers
• Preparing and serving cold drinks such as coffee and tea beverages

BARISTA - Rustan Coffee Corporation (Starbucks Philippines)

(2016-05 - 2016-11)

• Making quality beverages, generally specialty hot drinks.
• Preparing food orders
• Working the cash register
• Cleaning and stocking the store
• Fielding customer complaints or questions
• Promotes coffee consumption by educating customers
• Selling coffee and coffee grinding and brewing equipment, accessories, and supplies.

SERVICE CREW - Golden Arches Development Corporation (McDonalds' Philippines)

(2015-07 - 2019-07)

• Greet customers as they enter and thank them for their business as they leave.
• Ensure food safety standards are being followed.
• Prepare food according to the burger chain's specifications.
• Clean and maintain designated area during downtime.
• Take customer orders correctly and efficiently.
• Resolve customer complaints as necessary by redoing

Bachelor of Science in Business Administration - Human Resource Development Management - Rizal Technological University – Boni Campus (2020)