Mike Hermo

Enthusiastic and aspiring IT Staff with a passion for problem solving and continuous learning. Seeking an entry-level role where I can contribute to tech support by troubleshooting and diagnosing technical issues reported in the company.

IT Support Intern at Central Mindanao University Office of Digital Transformation Office (2024-02 – 2024-05)

• Routed UTP cables, crimped RJ45 connectors to set up and expand network connectivity across campus locations.
• Assembled and built computer systems, performed clean Windows OS installations, installed essential software applications, and updated device drivers.
• Diagnosed and resolved hardware issues, software errors, and internet connectivity problems to maintain minimal network downtime.
• Managed, transported, and organized technical tools, hardware, and equipment safely across different site locations.
• Installed, configured, and maintained hardware, workstations, and network devices (routers, APs).

Bachelor of Science in Information Technology – Central Mindanao University (2020-08 – 2024-06)