Executive Assistant (CEO/President) - Coco-Cola Europacific Partners Services Inc. (BPO)
(2025-01)
- Manages the complex calendar schedule of the President
- Books meetings in partnership with Exec Assistant of other Executives
- Makes changes to schedules based on importance of meetings
- Provides options to various parties on new meeting schedules
- Ensures calendar is always updated with changes
- Manages leadership meeting schedules and documentation
- Puts together the agenda for regular leadership meetings by coordinating with meeting attendees on topics
- Prepares the meeting materials prior to the meeting
- Prepares minutes of the meetings and circulates this to the attendees for validation
- Tracks open action items from meetings by chasing action owners and updates the tracker
- Follows up various parties for requirements / work deliverables needed by the President
- Prepares reports, presentation materials and keeps record of important documents
- Makes travel arrangements for the Senior Leadership Team
- Books flights and accommodation
- Coordinates requirements for visas
- Creates itinerary schedule
- Processes travel allowance
- Prepares expense reports
- Organizes internal and external events hosted by the President (townhall, industry conference / forums, regional/ global executive visits, lunches / dinners, etc)
- Finalizes the participant list, sends out invitations and confirms attendance
- Books venue, ensures correct venue set up and working condition of audio an IT systems
- Prepares presentation decks if required
- Takes charge of food requirement
- Coordinates with Facilities and Safety officer on required logistics for executive visits
- Coordinates with external industry organizations on the company's membership requirements and events requiring the attendance of the President
- Manages the inventory and replenishment of office supplies
- Participates in the planning and implementation company-wide initiatives and programs
- Leads special projects assigned by the President and reports progress
Executive Assistant (CEO/President) - Pioneer Adhesives Inc. (Manufacturing Company)
(2019-05 - 2025-12)
- Customer Service Oriented
- Manage and maintain executives' schedules, including appointments, meetings, and travel arrangements
- Act as a liaison between executives and internal/external stakeholders, maintaining professionalism and confidentiality
- Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items
- Arrange logistics for conferences, events, and other corporate meetings
- Maintain and organize files, records, and documents in an orderly and easily accessible manner
- Ensure compliance with company policies and legal requirements regarding document retention and confidentiality
- Plan and book domestic and international travel, including flights, accommodations, and itineraries
- Prepare travel expense reports and ensure timely reimbursement processing
- Handle sensitive and confidential information with the utmost discretion and professionalism
- Ensure that all executive communications and documents are secure and appropriately managed
- Provide personal support to the CEO, including managing ad hoc assignments and confidential personal matters with discretion
Executive Assistant (Country Head) - Nippon Paint (Coatings) Phil., Inc. (Manufacturing Company)
(2014-02 - 2019-04)
- Customer Service Oriented
- Supervise junior administrative staff or office assistants, delegating tasks as necessary
- Ensure the smooth operation of office equipment and order supplies when needed
- Handle reimbursements and petty cash transactions for executives
- Coordinate across departments (e.g., HR, Finance, Marketing) to ensure the executive receives updated information on ongoing projects
- Facilitate communication between executives and mid-level management
- Serve as a point of contact for business partners, on behalf of the executive
- Handle incoming inquiries, requests for meetings, and scheduling business reviews
- Strategically manage the executive's time, flagging high-priority tasks and ensuring timely follow-through
- Coordinate high-level visits from regional or global headquarters (e.g., Japanese, Malaysian, or Singaporean delegates in Nippon Paint Group)
- Prepare welcome kits, briefings, and logistical arrangements for visitors
- Conduct sensitive market, competitor, or industry research at the executive's request
- Summarize reports or news briefs into actionable memos
New Accounts Clerk - Rizal Commercial Banking Corporation
(2004-09 - 2012-05)
- Efficiently process the opening of new accounts for both new and existing clients, ensuring all necessary documentation is complete and accurate
- Handle account-related requests such as updates to personal information, account closures, and reactivation of dormant accounts
- Perform Know Your Customer (KYC) procedures to verify the identity of clients, adhering to Anti-Money Laundering (AML) regulations and internal policies
- Ensure that all required documents are collected, properly filled out, and comply with regulatory standards before processing
- Customer Service Oriented
- Provide assistance to clients in understanding account features, benefits, and requirements
- Address and resolve any concerns or issues clients may have regarding their accounts in a timely and professional manner
- Accurately input client information into the bank's system, ensuring data integrity and confidentiality
- Maintain organized records of all account opening and maintenance activities for auditing and compliance purposes
- Stay informed about the bank's products and services to effectively communicate their benefits to clients
- Identify opportunities to cross-sell additional banking products that meet the client's needs
- Generate and submit reports on account openings, closures, and other related activities as required by management
- Ensure all client documents are properly filed and stored in accordance with the bank's policies
- Follow all internal policies, procedures, and regulatory requirements related to account opening and maintenance
- Assist in internal and external audits by providing necessary documentation and information
