Officer-in-Charge at CycleHouse Group of Company-Catarman (2023-02 – 2023-08)
- Supervised staff to ensure compliance with company policies and operational standards.
- Managed daily retail operations, including staff supervision and customer service.
- Oversaw inventory management processes, including stock level monitoring and reordering.
- Coordinated equipment maintenance schedules to ensure functionality and minimize downtime.
- Administered daily financial transactions, including cash handling and deposit preparation.
- Communicated operational updates and performance metrics to senior management.
- Addressed and resolved customer inquiries and operational issues promptly.
- Ensured a safe and organized work environment for staff and customers.
- Maintained optimal equipment condition to support daily operational efficiency.
- Ensured sufficient inventory levels to meet sales targets through regular monitoring.
- Facilitated timely deposit of daily sales income and management reporting.
Cashier (Front desk and Resto) at Villa Cruz Natures Resort (2022-04 – 2022-06)
- Greeted and assisted resort guests, providing information and resolving inquiries.
- Processed guest payments accurately using point-of-sale systems.
- Managed front desk operations, including check-ins and check-outs.
- Handled reservations and coordinated guest services.
- Maintained cleanliness and organization of the front desk and surrounding areas.
- Assisted with administrative duties to support daily resort operations.
- Responded to guest requests and concerns promptly and professionally.
- Prepared and reviewed daily sales reports.
- Maintained accuracy in processing guest payments and handling administrative tasks.
- Ensured financial integrity through meticulous end-of-shift sales balancing and reporting.
Sales Associate at Homecredit Consumer Finance Philippines (2018-05 – 2021-01)
- Promote and explain financial products and services to potential customers.
- Evaluate customer documents and information to assess loan eligibility and process applications.
- Provide comprehensive customer support, addressing inquiries and resolving issues related to financial services.
- Maintain operational efficiency by adhering to company policies and industry regulations.
- Collaborate with team members to achieve sales goals and enhance customer experience.
- Process financial transactions accurately and securely.
- Stay updated on product knowledge and market trends to effectively serve customers.
- Contribute to a productive and compliant work environment.
- Exceeded monthly sales targets by promoting financial products through effective sales strategies.
- Facilitated customer loan applications by assisting with document evaluation and ensuring a streamlined financing process.
- Resolved customer inquiries and complaints to ensure high levels of customer satisfaction.
Cashier at Gaisano Grand Mall Corporation-Catarman (2017-09 – 2018-02)
- Operated point-of-sale (POS) systems to accurately process customer transactions.
- Received and handled cash, credit card, and other payment types following established procedures.
- Assisted customers with inquiries and concerns, providing helpful information and solutions.
- Balanced cash drawers and reconciled daily sales records at the end of each shift.
- Maintained a clean and organized checkout area to promote a positive store environment.
- Adhered to all company policies and procedures regarding cash handling and security.
- Collaborated with team members to ensure efficient store operations and customer satisfaction.
- Maintained accurate sales reports at shift-end to support financial transparency.
- Processed customer payment transactions to ensure a smooth shopping experience.
Field Reporter at DYSM Aksyon Radyo-Catarman (2017-05 – 2017-06)
- Investigate and research developing stories and community events.
- Cultivate and maintain a network of reliable sources for news gathering.
- Conduct interviews to collect pertinent information for news reports.
- Write clear, concise, and engaging news scripts for broadcast.
- Verify information accuracy through thorough fact-checking.
- Adhere to journalistic standards and ethical reporting practices.
- Respond to breaking news situations with urgency and precision.
- Gathered information through community outreach and source development for accurate news dissemination.
- Authored and delivered news scripts to enhance community awareness.
Electoral Surveyor at DZRH and DYSM- Catarman (2016-05 – 2016-05)
- Designed sampling methodologies aligned with government counts for accurate electoral surveys.
- Developed and executed rapid-response public opinion polls on critical political developments.
- Managed and trained field interviewers across various regions to ensure data collection compliance.
- Conducted quick-turnaround surveys, including pre-election tracking and exit polling.
- Ensured broadcasted surveys adhered strictly to regulatory standards.
- Prepared and published technical survey details, including methodology, sample size, and margin of error.
- Translated complex statistical data into accessible scripts for radio broadcasts.
- Collaborated with news teams to provide data-driven insights for election coverage.
- Supported seamless broadcasts by managing required government documentation for electoral and communication bodies.
- Contributed to unbiased public opinion by developing and implementing objective poll frameworks.
