Nilsie Baluarte

Motivated and dedicated professional seeking an opportunity to contribute my skills, experience, and education to support organizational success while continuing to develop professionally. Committed to delivering high-quality work, embracing continuous learning, and achieving both personal and company goals through hard work, integrity, and perseverance.

Admin Accounts Officer - Australian Client - TOA GLOBAL MANILA INC. - Level 12, Rockwell Business Center, Sheridan St. Corner United St., Mandaluyong City, 1554

(2024-07 - 2026-05)

• Managed general administrative emails, timesheets & task requests.
• Scheduled meeting for Partners, Business Manager, Client Manager, and Beehive using Microsoft Outlook and Teams.
• Managed user access for accounting software including XERO, Quickbooks Online (QBO), and DEXT.
• Managed the setup of client accounting software accounts.
• Processed backend staff and client onboarding & Offboarding requests.
• Handled accounting software disbursement (Xero, QBO, and DEXT) and manually recorded them in the CCH system.

Frontline Teller - MLHUILLIER FINANCIAL SERVICES INC. - Calamba, Misamis Occidental

(2021-04 - 2023-06)

• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Answered customer inquiries regarding account balances, transactions history, service charges, and interest rates.
• Processed customer transaction promptly, minimizing wait times.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Bookkeeper - MLHUILLIER FINANCIAL SERVICES INC. - Cebu

(2018-04 - 2021-03)

• Record transaction details and financial transactions accurately in accounting software.
• Maintain and update financial records.
• Monitor accounts to ensure payments are up to date.
• Investigate and resolve discrepancies in a timely manner.
• Prepare monthly, quarterly, and annual financial statements and reports.

Bachelor of Science - Business Administration - MEDINA FOUNDATION COLLEGE (2014-06 - 2017-04)