Patrisha Santos

I have developed a deep understanding in the end-to-end recruitment process, particularly in high-volume hiring for BPO operations. My background includes collaborating with hiring managers, implementing process improvements and data-driven insights to enhance recruitment efficiency and reduce time-to-fill metrics.

Recruitment Analyst II - Telus Digit Philippines - Vertis North, Quezon City

(2024-01)

• Manage End-to-end recruitment process for Operations, Support and Workforce Requirements
• Source candidates from various platforms like Jobstreet, LinkedIn, Indeed referrals etc.
• Conduct Interviews with candidates and endorse them to the hiring managers.
• Extend job offers and collect required documents.
• Conduct alignment calls with Hiring Managers for incoming hirings
• Communicate with Hiring managers for the Interviews
• Hire team members within SLA and target start dates

Recruitment Analyst - Telus Digit Philippines - Vertis North, Quezon City

(2022-01-17 - 2024-01)

• Manage End-to-end recruitment process for Operations, Support and Workforce Requirements
• Source candidates from various platforms like Jobstreet, LinkedIn, Indeed referrals etc.
• Conduct Interviews with candidates and endorse them to the hiring managers.
• Extend job offers and collect required documents.
• Conduct alignment calls with Hiring Managers for incoming hirings
• Communicate with Hiring managers for the Interviews
• Hire team members within SLA and target start dates

Recruiter II - Concentrix - Eton Centris, Quezon City

(2020-08-20 - 2022-01-10)

• Pre-screen and conduct in-depth profiling interviews to ensure candidates meet qualifications.
• Schedule and communicate with hiring managers for operations validation.
• Extend job offers to successful applicants.
• Handle international financial accounts.
• Update tracking systems and conduct monthly calibrations with accounts to ensure alignment on qualifications.
• Ensure new hires have complete pre-employment requirements and move candidates in Workday for contract distribution.
• Endorse new hires for background checks.

Recruitment Associate - Teleperformance Philippines - Mandaluyong City

(2019-02-14 - 2020-08-07)

• Handle front desk inquiries regarding application status.
• Administer computer-assisted and account-specific examinations (e.g., Berlitz, Versant).
• Pre-screen and conduct initial and behavioral interviews.
• Discuss and extend job offers to applicants.
• Manage 201 filling, enrollment, and final roster of new hires.
• Conduct validation interviews with identified applicants and Realistic Job Previews.
• Generate reports and communicate with upper management on class status.
• Manage healthcare, technical support, and pioneering healthcare accounts.
• Track and update applicant progress, ensuring job offers for validated candidates.
• Build rapport and conduct callouts with new hires.
• Monitor pre-employment requirements to ensure training attendance.
• Collaborate with co-associates to ensure classes are filled.

Bachelor's Degree - Psychology - Far Eastern University (2014 - 2018)