Peter John Rodas
Customer support and operations professional
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About
Customer support and operations professional with experience in live chat support, team supervision, issue resolution, and workflow management. Focused on delivering positive experiences and ensuring policy compliance.
Experience
Customer Service Representative - LBank Cryptocurrency Exchange - Work from home
(2025-03 - 2025-12)
- Managed live chat support, resolved account/deposit/withdrawal issues, and provided platform guidance.
Officer in Charge - 1ROTARY TRADING CORPORATION - General Trias Cavite
(2020-09 - 2025-02)
- Supervised operations, staff, compliance, reports, and efficient daily workflows.
Sales Specialist / Officer in Charge - Cyberzone, SM City Molino - Bacoor City Cavite
(2018-05 - 2020-01)
- Oversaw store operations, team support, customer issue resolution, and policy adherence.
Team Leader / Supervisor - Miracle Art Happy World Museum - Imus City Cavite
(2015-07 - 2018-04)
- Led team during exhibits, assisted visitors, handled concerns, and maintained organized visitor experience.
Production Technician - Euromed Laboratories Phils Inc - Dasmariñas City Cavite
(2012-06 - 2015-01)
- Operated equipment, monitored processes, and followed safety/quality standards.
Education
College Level - Computer Technology - Asian Institute of Science and Technology
High School - Imus National High School
Elementary - Sabang Elementary School
