Princes Faith Suazo

Detail-oriented and highly organized Virtual Assistant with a strong background in team leadership, training, operations, customer service, e-commerce support, and bookkeeping fundamentals. Experienced in coordinating daily operations, training team members, maintaining accurate information, following procedures, and managing multiple responsibilities in fast-paced environments. Trained in E-commerce Product Listing, product research, SEO keyword optimization, spreadsheet management, data entry, and online marketplace support, with practical bookkeeping training in QuickBooks Online, transaction recording, journal entries, general ledger, trial balance, financial reports, accounts receivable/payable, inventory, COGS, and month-end closing.

Strong

English communication, attention to detail, organization, problem-solving, and willingness to learn. Prepared to provide reliable administrative, e-commerce, and bookkeeping support to business owners, executives, and clients.

Branch Head — Bogo Branch at SOPHIA'S BREAD AND PASTRIES (2018-07 – 2019-03)

• Managed day-to-day branch operations and ensured tasks were completed accurately and efficiently.
• Coordinated staff activities and assigned responsibilities according to operational needs.
• Monitored daily branch activities and maintained organized records and documentation.
• Provided guidance and support to team members to ensure proper procedures were followed.
• Handled customer concerns professionally and helped resolve operational issues.
• Managed multiple priorities in a fast-paced environment while maintaining attention to detail.
• Communicated with staff and other stakeholders to support smooth branch operations.
• Demonstrated leadership, organization, accountability, and problem-solving skills.

Baker at SENOR SAN JOSE FRANCHISING CORPORATION (2016-01 – 2018-12)

• Followed established procedures and production standards to ensure consistency and accuracy.
• Managed assigned responsibilities efficiently while meeting daily production requirements.
• Maintained attention to detail while handling multiple tasks in a fast-paced work environment.
• Worked collaboratively with team members to meet operational goals.
• Maintained cleanliness, organization, and proper handling of materials and equipment.

Team Leader / Bakeshop Area Supervisor — Cebu, Samar-Leyte Area at JULIE'S BAKESHOP CORPORATION — CEBU OVEN MAGIC CORP. (2013-01 – 2016-12)

• Supervised daily bakeshop operations and coordinated team activities across assigned areas.
• Trained and supported employees to ensure procedures and operational standards were followed.
• Served as part of the opening team and helped establish operational workflows for new locations.
• Managed multiple priorities while maintaining productivity, accuracy, and service standards.
• Monitored team performance and provided guidance to improve daily operations.
• Communicated with staff and management regarding operational requirements and concerns.
• Demonstrated strong organizational, leadership, communication, and problem-solving abilities.

Undergraduate Studies – Asian College of Technology (ACT) (2011-01 – 2013-12)