Princess Joal Teodoro

Human Resources and Operations professional with nearly 10 years of progressive experience in Human Resources Operations, Employee Relations, Compensation & Benefits, Recruitment, Payroll Administration, Labor Compliance, and Administrative Management. Experienced in managing end-to-end HR functions including recruitment and onboarding, employee relations, compensation and benefits administration, payroll coordination, performance management, labor law compliance, government-mandated benefits, policy implementation, employee engagement, and HR operations. Brings additional leadership experience in business operations, workforce coordination, and process improvement.

Known for building compliant HR processes, strengthening employee relations, and partnering with business leaders to deliver practical, people-focused HR solutions that support organizational growth.

People & Strategic Operations Lead / HR and Operations Manager at Exceller Corporate Support, Inc. (2026-03 – 2026-07)

• Partnered with executive leadership on HR and strategic operations initiatives.
• Led recruitment, onboarding, employee relations, and HR administration.
• Developed HR policies, SOPs, and process improvement initiatives.
• Managed compliance with labor regulations and company policies.
• Coordinated cross-functional projects and operational planning.
• Supported organizational development, performance management, and employee engagement.
• Oversaw HR documentation, reporting, and administrative operations.

General Manager at 1Audio Lights and Sounds Corp (2025-01 – 2026-03)

• Oversee daily operations of an events technical production company specializing in audio, lighting, and technical event services.
• Manage technical manpower including audio engineers, lighting technicians, and event production crew.
• Supervise event preparation, setup, execution, and dismantling for corporate and private events.
• Coordinate with clients regarding technical requirements, project scope, and event timelines.
• Monitor operational expenses, manpower deployment, and project cost management.
• Oversee recruitment, scheduling, and deployment of technical staff.
• Maintain company administrative records including permits, regulatory documentation, and operational files.
• Implement process improvements to streamline coordination between management, technical teams, and administrative functions.
• Ensure compliance with Philippine labor laws and company policies.
• Facilitate participation in government procurement and bidding through the Philippine Government Electronic Procurement System (PhilGEPS).
• Assist in the development of company salary structure and compensation framework.

HR Assistant - Compensation And Benefits / Employee Relations / Payroll at Growing and Emerging Market Franchising Corp (Turks) (2021-02 – 2025-12)

• Communicate benefit program information to employees.
• Process Government-mandated benefits (SSS, PHILHEALTH, HDMF).
• Manage administrative accounts for Government-mandated benefits and Bancnet Egov.
• Process payroll transactions and manage ATM accounts.
• Administer in-house medical assistance (HMO).
• Ensure compliance with labor and benefit laws and regulations.
• Resolve conflicts with benefit providers and process claims.
• Manage leaves credits and service incentive leave.
• Maintain relationships with provider companies for policy updates.
• Handle employee queries on compensation and benefits.
• Conduct orientations and maintain employee records (201 File).
• Assist in recruitment processes and issue employment contracts.
• Investigate employee complaints and facilitate conflict resolution.
• Advise on company policies, procedures, and employment laws.
• Develop and implement employee relations programs.
• Provide guidance to managers on performance management.
• Collaborate with HR colleagues to ensure policy consistency.
• Prepare weekly reports for upper management.
• Attend to Dole complaints and create company policies.
• Facilitate training and seminars for employees.
• Develop and implement HR policies and procedures.
• Manage HR-related projects and provide guidance and support to managers and employees.

Accounting Assistant at Tanie Cuevas Abustan Accounting and Auditing Firm (2016-07 – 2021-01)

• Assisted multiple clients in accounting, taxation, payroll administration, and business compliance requirements.
• Prepared and processed monthly, quarterly, and annual BIR tax returns through eBIRForms, ensuring timely and accurate tax filing.
• Prepared and validated BIR Alphalist reports and assisted in year-end tax compliance requirements.
• Processed statutory remittances and employer compliance for SSS, PhilHealth, and Pag-IBIG.
• Assisted in business registration, business renewal, and closure processes with the BIR, DTI, SEC, and Local Government Units (LGUs), including securing permits and regulatory requirements.
• Prepared documentary requirements for business registration, tax compliance, and government transactions.
• Managed accounts payable, accounts receivable, payroll processing, and online banking transactions.
• Assisted in the preparation of financial statements, audit schedules, working papers, and supporting documents for external audits.
• Maintained accurate accounting records and ensured compliance with accounting standards and government regulations.
• Coordinated directly with government agencies regarding compliance requirements and statutory submissions.
• Provided administrative and operational support while ensuring clients met regulatory deadlines and reportorial obligations.

Sales Associate – Seasonal at RRJ Clothing (2015-11 – 2015-12)

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Achieving established goals (Sales Quota).
• Directing customers to merchandise within the store.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

BS in Entrepreneurship – New Era University (2014-01 – 2015-12)