Trust & Safety Associate at Accenture Philippines (2023-11 – Present)
- Review and evaluate high volumes of content while maintaining accuracy and adherence to established policies and procedures.
- Consistently meet and exceed quality and productivity scorecards through careful and detail-oriented work.
- Manage multiple tasks and cases simultaneously in a fast-paced operational environment.
- Apply structured decision-making to ensure consistency and accuracy in content evaluation.
- Escalate sensitive and high-risk cases in accordance with established protocols.
- Analyze performance metrics to identify trends and support process improvements.
- Recognized for reliability, accuracy, and operational excellence.
- Promoted within one year based on performance, consistency, and contributions to team operations.
Assistant Instructor II at AMA Computer College – Delta Air International Aviation Academy (2023-04 – 2023-07)
- Maintained accurate instructional documentation and ensured adherence to procedural and regulatory standards.
- Managed multiple instructional and administrative responsibilities while maintaining organized records.
- Reinforced structured processes and attention to detail in training and compliance activities.
AMT – Technical Instructor at Leading Edge International Aviation Academy, Inc. (2020-01 – 2021-12)
- Delivered instruction requiring strict adherence to aviation safety procedures and regulatory standards.
- Maintained organized lesson plans, records, and documentation.
- Ensured accuracy and consistency in training delivery and compliance-related instruction.
Tool Keeper at AMA Computer College – Delta Air International Aviation Academy (2019-05 – 2019-11)
- Managed inventory of over 1,000 tools and maintained accurate documentation and records.
- Ensured traceability and accountability through organized tracking systems.
- Maintained structured and accurate recordkeeping to support operational requirements.
Storekeeper at Air Juan Aviation, Inc. (2016-08 – 2018-05)
- Maintained accurate documentation and traceability records for aircraft parts and equipment.
- Oversaw receipt and issuance of inventory while ensuring proper documentation.
- Coordinated with suppliers and maintained organized operational records.