Regine Mateos

QA & System Implementation Professional with 2+ years of experience in SaaS environments. Recognized as the Most Outstanding Junior CSR (2024) for excellence in managing complex system customizations. Skilled in tracking and resolving client-reported issues, testing system fixes, and performing regression testing. Proven ability to collaborate with technical teams to deliver high-quality, customized business applications.

CSR - Accounting Officer (QA, Support, Customization & System Implementation Focus) - Lee System Technology Ventures Inc.

(2023-07 - 2025-07)

• Assisted clients with system-related questions and concerns.
• Tracked and resolved system issues.
• Coordinated with developers to implement fixes.
• Documented customized requirements.
• Tested the system and customized features to ensure proper functionality.
• Prepared training materials for fixed assets.
• Implementation of the accounting system and fixed asset management.

Accounting Clerk - Solid Shipping Lines Corp.

(2022-11 - 2023-05)

• Managed and processed key financial records, including the Cash Disbursement Book and Journal Book.
• Maintained records of Uncollected Accounts and supported tax reporting by compiling the Summary List of BIR 2307 Report and 1601-E filings.
• Applied knowledge of Basic accounting principles in daily accounting operations.

BSBA - Financial Management - Navotas Polytechnic College (2018 - 2022)