Rendell John B. Erise
Appointment Setter & Client Support Specialist (Part-time)
Talent
Quezon City, PhilippinesMember since July 28, 2026
Customer Engagement & Chat SupportAppointment Scheduling & Follow-upsLead Qualification & Client CommunicationSocial Media ManagementSales SupportTechnical TroubleshootingData Organization & Record ManagementWorkflow Automation & Reporting
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Customer Engagement & Chat SupportAppointment Scheduling & Follow-upsLead Qualification & Client CommunicationSocial Media ManagementSales Support
About
Client-based
Experience
Appointment Setter & Client Support Specialist (Part-time) - The Shore Pasay
(2025-10 - 2026-06)
Client-based
- Scheduled and confirmed client appointments while coordinating with the client to ensure smooth daily operations.
- Responded to client inquiries through phone calls, emails, and messages, providing timely and professional support.
- Maintained accurate client records, updated lead information, and tracked follow-ups using spreadsheets and CRM tools.
- Assisted in lead qualification and appointment scheduling, helping improve client engagement and conversion rates.
- Managed calendars, organized schedules, and performed general administrative tasks to support day-to-day business operations.
Network Specialist - Technological Institute of the Philippines – Cubao
(2025-01 - 2025-06)
- Provided user-friendly technical assistance and ensured stable connectivity across multiple users.
- Delivered responsive support, managing high-volume troubleshooting requests while maintaining professionalism.
- Coordinated with service providers to minimize downtime and support operational continuity.
Data Science Intern - SM Investments Corporation – Datalabs
(2023-12 - 2024-03)
- Built automated workflows to streamline repetitive tasks and supported team scheduling needs.
- Presented data insights clearly to management.
- Managed client-related data with accuracy and timeliness.
Human Resource Intern - San Miguel Integrated Merchandising Services Inc.
(2023-09 - 2023-11)
- Handled employee files and HR follow-ups.
- Scheduled meetings and maintained organized records.
- Communicated professionally with staff.
Social Media & Customer Engagement Specialist - M.A Fashion Corner
(2021 - 2023)
- Managed daily operations of a family-owned e-commerce Facebook page.
- Handled customer inquiries and chat support.
- Promoted products and maintained an active online presence.
Education
Bachelor of Science - Computer Science - New Era University (2024-06)
Information and Communication Technology - New Era University (2020-07)
