Rey Vincent Melo
Detail-oriented and versatile IT professional
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About
Detail-oriented and versatile IT professional aiming to advance technical skills while contributing to impactful and innovative projects. Known for being organized, adaptable, and effective under pressure.
Experience
Sales Agent - Delta Media Company
(2022-01 - 2022-06)
Worked undergraduate at Delta Media for six months as a non-voice sales agent, handling foreign clients. I was assigned to the day shift and was responsible for assisting customers and promoting services through written communication.
Intern - Bestlink College of the Philippines - Novaliches, Quezon City
(2025-01)
Bestlink Alumni Association. My responsibilities included handling paperwork, assisting the coordinators with daily tasks, and attending to individuals inquiring at the office.
IT Support Technician - CGD Medical Depot
(2025-01)
Providing technical support for Computer systems, POS cashier system, Network and Internet. This includes installing, troubleshooting, configuring and maintaining hardware and software. Providing user support, training other employee and remoting other 70+ site branches. Building and installing a whole CCTV infrastructure system, includes cabling and setting up NVR/DVR and camera itself.
Technical Support - Transcom Worldwide
(2026-01)
Handled technical troubleshooting for various Samsung products including smartphones, computer, tablets, and smartwatches. Supported U.S. customers by diagnosing device issues, providing step-by-step solutions, and ensuring effective problem resolution.
Education
Bachelor in Science of Information Technology - Network Administration - Bestlink College of the Philippines (2021-01 - 2025-12)
Information and Communication Technology - Information and Communication Technology - Colegio de San Gabriel Arcangel (2019-01 - 2021-12)
