Rhenze Silo

Dedicated sales professional with experience in the retail industry. Proficient in optimizing store operations, managing inventory and enhancing customer satisfaction through effective selling and service. Committed to achieving sales goals while maintaining a collaborative team environment that empowers individuals to excel in their roles.

Store Officer - Ace Hardware Philippines, Inc. - Xentro Mall, Polangui, Albay

(2025-07)

• Acts as store Officer in Charge
• Leads and manages staff, prepare work schedules and monitor their performance
• Manages daily operations in the assigned selling area, ensuring compliance with company standards and policies
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
• Executes monthly promotional campaigns including signages, focal display, main aisles
• Maintains store merchandise display, approved store layout and planograms
• Manages inventory levels, conducting regular stock checks to ensure product availability
• Performs counter procedure at POS and ensures all counter documents are transmitted to Accounting
• Evaluates and provides recommendation on adjustment of discrepancies in the system
• Ensures that cycle counts and all inventory adjustments are done in a timely manner
• Controls store expenses and maintains appropriate store expenses to sales ratio
• Performs full treasury function, including cash count
• Mentors, coaches, and motivates team members to achieve performance targets and maintain company goals
• Evaluates the performance of subordinates and provides constructive feedback for continuous improvement

Sales and Stock Clerk - Ace Hardware Philippines, Inc. - SM City Naga, Camarines Sur

(2022-08 - 2025-07)

• Greeted and welcome customers into the store
• Attended and assisted the customers in the selection and choice of an item
• Handled Business-to-business (B2B) and Call and Collect (CNC) transactions of the store
• Replenished stocks on display and ensured availability of stocks in the selling area
• Arranged the proper display of the store
• Maintained good housekeeping through proper storage, cleanliness and orderliness of the work area to ensure systematic flow of work and prevent accidents
• Assisted in the inventory taking and compliance of the store
• Checked for discrepancies such as wrong, untagged or damaged items

Bachelor of Science - Agribusiness - Polangui Community College (2016-06 - 2021-05)