Rhiza Mae Caparas

Self-oriented professional with the ability to work on multiple projects by providing solutions to complex problems. I'm looking for an administrative role where I can utilise my skills and help to improve productivity and efficiency in every work.

Customer Service Associate at Aerophone Enterprises (2019-05 – 2024-09)

• Offer consumer goods packages and services to clients.
• Provide information and handles concerns and complaints.
• Take orders, process billing and payments.

Support Representative at RLEI (2017-01 – 2018-11)

• Meeting sales objectives and handle inquiries.
• Built relationships with clients to maintain sales goals and create new opportunities.

Support Specialist at Bookshop (2016-04 – 2016-09)

Provides assistance to users of a product or service by ensuring effective problem resolution.

BS in Information Technology (2009 – 2013)

Secondary School – Joseph Marello Institute (2001 – 2005)