Ronalyn Cuasay

Highly experienced Human Resources professional with over 18 years in HR and Administration in the manufacturing and retail industry. Skilled in building and maintaining relationships with a diverse range of workers in a dynamic, fast-paced work environment. Expertise includes performance management, recruitment and onboarding, employee relations, training and development, payroll and compensation, data privacy compliance, and ISO standards.

Proven track record in managing and leading HR department, optimizing processes, and implementing effective HR strategies to drive organizational success.

HR & Admin Manager at John & Carl Home Depot Corporation (2025-12 – Present)

• Lead HR and admin operations across all retail sites, ensuring legal compliance and effective workforce governance.
• Drive strategic hiring, performance management, and employee retention initiatives.
• Plan, coordinate, and facilitate classroom and functional training programs while serving as an internal Learning & Development partner to drive continuous learning, competency development, professional growth, and performance improvement across the organization.
• Served as a trusted advisor to management on performance management, employee development, talent assessment, and goal alignment to drive business performance and employee productivity.
• Oversee administrative operations including company fleet management, vehicle registration and maintenance, scheduling of official business trips, and coordination of transportation requirements supporting operational continuity.
• Manage workplace administration including office supplies inventory monitoring, vendor coordination, workplace cleanliness standards, facility upkeep, and office environment management to ensure efficient day-to-day business operations.

HR & Admin Manager at John & Carl Home Depot Corporation (2025-12 – Present)

PROGRAMS & INITIATIVES

• Launched the "Open Dialogue Program" through direct HR engagement with employees during regular store visits.
• Launched the Monday Morning Assembly, featuring motivational speaker via Zoom and broadcast simultaneously to all stores and Head Office.
• Secured additional employee benefits, including 5 additional Sick Leave credits and (1) Birthday Leave.
• Implemented wage distortion adjustments to address salary gaps and strengthen pay differentiation based on employee tenure.
• Revised the Company Code of Discipline to align with current policies and practices.
• Collaborated with department heads in reviewing and revising company SOPs, aligning documented procedures with current operational practices.
• Launched and formalized the 6-Month Perfect Attendance Award Policy, including a 10 kg rice incentive + Certificate of Recognition.
• Launched the "Star Employee of the Month" Program across all store branches, recognizing outstanding employees for non-sales-quota performance.
• Developed and implemented the JCT Salary Structure, establishing Job Grades and salary brackets by job category to strengthen position leveling, internal equity, and career path clarity.

HR & Admin Asst. Manager at Panasonic Industrial Philippines Corporation (2008-06 – 2024-07)

Led a 13-member HR team, overseeing full-spectrum Human Resources and General Administration functions including Recruitment, Compensation & Benefits, Training & Development, Performance Management, Succession Planning, Employee Relations, Compliance, and Corporate Services.

• Led end-to-end talent management initiatives including strategic hiring, onboarding, employee development programs, and retention initiatives, contributing to a reduction in annual attrition from 6.0% to 4.7%.
• Spearheaded HR process digitalization initiatives, successfully transitioning HR operations into digital platforms that improved operational efficiency, process accessibility, and employee service delivery.
• Managed recruitment strategies and process improvements that resulted in an 80% reduction in recruitment costs while ensuring timely manpower acquisition and workforce readiness.
• Developed annual Training Needs Analysis (TNA) and enterprise-wide training plans covering mandatory, technical, leadership, and functional development programs, while directly facilitating selected training interventions.
• Led annual performance management programs covering salary increase recommendations, performance incentive bonuses, identification of key talents, succession management, and implementation of structured job rotation programs for critical and high-risk positions.
• Managed labor relations and employee engagement programs including disciplinary case management, monthly employee forums ("Kapehan"), employee retention programs, corporate events, and participation in Collective Bargaining Agreement (CBA) negotiations alongside management and union officers.
• Partnered with executive leadership through monthly management meetings involving review of business performance, production targets, budget forecasts, operational KPIs, workforce metrics, attendance trends, and disciplinary matters to support strategic decision-making.
• Collaborated with Data Privacy Officer and legal officer regarding compliance governance including implementation of Data Privacy compliance programs, HR process audits, ISO certification audits (ISO 9001, 14001, 45001, 27001, IATF 16949), and government regulatory reporting requirements including PEZA and DOLE compliance submissions.
• Managed vendor maintenance and corporate support services, overseeing in-house and external service providers for canteen, shuttle, janitorial, executive driver, security, uniform, drinking water, fleet, and other workplace support services, ensuring adherence to Panasonic standards, and established operational control procedures.
• Managed the HR department's annual Business Plan and budget, controlling costs and optimizing expenditures through annual budget formulation, financial planning, and monthly expenditure forecasting.
• Managed multinational HR coordination with Panasonic counterparts in Singapore, Japan, and Indonesia, including global compliance reporting, manpower surveys, corporate governance initiatives, international HR communications, and headquarters reporting requirements.
• Served as training liaison for overseas technical and leadership development programs, including Japan-based engineer training, succession development programs in Singapore, and coordination with Indonesia HR teams for new product training initiatives.
• Served as key HR compliance advisor, providing guidance on labor law compliance, DOLE regulations, employee relations case management, procedural audits, investigations, and regulatory requirements.
• Advised management on recruitment and onboarding process improvements, performance management systems, organizational development, and HR workflow optimization aligned with best practices.
• Provided expert guidance on disciplinary management, ensuring compliance with due process requirements, Twin Notice Rule, internal policies, and labor standards.
• Reviewed employment contracts and HR policies to ensure legal compliance and alignment with organizational standards.
• Conducted regular branch visits across Laguna, Cavite, and Batangas to assess HR concerns, resolve employee conflicts, provide compliance orientation on statutory benefits, and strengthen workplace culture, accountability, and employee engagement.

HR & Legal Consulting Engagement at John & Carl Home Depot Corporation | Delazar Transport Service | Odetha's Cuisine (2024-08 – 2025-12)

• Served as key HR compliance advisor, providing guidance on labor law compliance, DOLE regulations, employee relations case management, procedural audits, investigations, and regulatory requirements.
• Advised management on recruitment and onboarding process improvements, performance management systems, organizational development, and HR workflow optimization aligned with best practices.
• Provided expert guidance on disciplinary management, ensuring compliance with due process requirements, Twin Notice Rule, internal policies, and labor standards.
• Reviewed employment contracts and HR policies to ensure legal compliance and alignment with organizational standards.
• Conducted regular branch visits across Laguna, Cavite, and Batangas to assess HR concerns, resolve employee conflicts, provide compliance orientation on statutory benefits, and strengthen workplace culture, accountability, and employee engagement.

MBA in Human Resource Management – Adventist University of the Philippines (2023-01 – 2024-05)

Bachelor of Science in Psychology – San Pedro College of Business & Administration (2003 – 2008)