Roselyn Funtecha

Detail-oriented administrative professional with hands-on experience in accounts payable processing, data validation, and document management using SharePoint, Zoho, Oracle, and Microsoft Excel. Skilled in coordinating with vendors and internal teams to ensure accurate and timely processing of invoices and records. Also experienced in customer service in healthcare account.

Seeking strong organizational skills, attention to detail in a General Virtual Assistant role focused on administrative support.

Account Executive – Accounts Payable at Flatworld Solutions (TJX-Winners AU) (2024– 2026)

Accounts Payable (AP) and Expense Payable (EP) processing

• Upload and manage documents (invoices and packing lists) in SharePoint, sourced from freight forwarders and overseas/local vendors
• Extract and organize documents per Purchase Order (PO)
• Validate invoices against data provided by Australian clients
• Coordinate with vendors and freight forwarders to request and follow up on missing documents
• Raise tickets and escalate issues for POs placed on Exception Hold
• Save and upload invoices from Outlook to designated SharePoint folders
• Input invoice details into Oracle system (PO, invoice number, date, and amount)
• Perform invoice matching — validate GST and total amounts against system data
• Validate and finalize entries upon successful match

Customer Service Representative at Teleperformance (2021-01 – 2021-12)

• Answered inbound calls from healthcare providers to verify patient insurance benefits and claim eligibility
• Determined whether prior authorization was required for requested medical services
• Delivered clear and accurate information to support timely and accurate claims processing

Bachelor of Science in Customs Administration – Holy Cross of Davao College (2019 – 2023)