Rosendo Maronilla

Oversee and manage Administrative Services operations across four campuses, supporting three business units: Forbes College, Forbes Academy, and Forbes College Firing Range. Lead key functional areas including Security, Utilities, General Services, Procurement, Asset Management, Billing Processing, Sales Business Unit, and IT (non-academic). Spearhead infrastructure development initiatives, ensuring timely execution of repair, maintenance, and facility improvement projects.

Implement preventive maintenance programs to maintain operational efficiency and extend asset lifespan. Supervise service providers and in-house teams, ensuring compliance with safety, quality, and regulatory standards. Manage procurement processes, vendor coordination, and cost control measures to optimize operational expenses.

Oversee asset lifecycle management, including inventory control, monitoring, and proper utilization of company resources. Ensure accurate and timely billing processing and administrative documentation across all business units. Strengthen coordination among departments to support seamless daily operations and continuous service improvement.

Administrative Services Department Manager - Forbes College Inc. - Legazpi City, Philippines

(2024-10)

Oversee and manage Administrative Services operations across four campuses, supporting three business units: Forbes College, Forbes Academy, and Forbes College Firing Range. Lead key functional areas including Security, Utilities, General Services, Procurement, Asset Management, Billing Processing, Sales Business Unit, and IT (non-academic). Spearhead infrastructure development initiatives, ensuring timely execution of repair, maintenance, and facility improvement projects.

Implement preventive maintenance programs to maintain operational efficiency and extend asset lifespan. Supervise service providers and in-house teams, ensuring compliance with safety, quality, and regulatory standards. Manage procurement processes, vendor coordination, and cost control measures to optimize operational expenses.

Oversee asset lifecycle management, including inventory control, monitoring, and proper utilization of company resources. Ensure accurate and timely billing processing and administrative documentation across all business units. Strengthen coordination among departments to support seamless daily operations and continuous service improvement.

Logistics & Transport Coordinator - Milaor Trading Corporation - Arimbay, Legazpi City, Philippines

(2023-11 - 2024-05)

Exclusive Distributor of Nestle Phils. In Bicol Region

• Ensure correct, complete, and timely receipt & loading, retrieval, and dispatch of goods in accordance with the security, health, and safety requirements. Daily planning of routes, locations & trucks to be used on specific locations that have local government regulations.
• Effectively and efficiently manage the transport operations considering on-time customer deliveries & receiving. Ascertain 100% truck & manpower availability at all times.
• Constant monitoring of all delivery transport vehicles guaranteeing each one is in good running condition. Coordinate with the motor pool mechanic with scheduled truck maintenance. Keep track of purchase orders of vehicle parts & tools.
• Diesel fuel monitoring of all delivery transport vehicles. Record keeping & analyzing fuel efficiency strategies to reduce cost & increase revenue.
• Daily accomplishment of reports like On Time Delivery, Monthly Coverage Plan, etc.

Technical Assistant - Office of the Governor, Provincial Government of Albay - Legazpi City, Philippines

(2023-03 - 2023-12)

• Assist in making research works for the Office of the Governor.
• Assist in facilitating the documentations and other concerns regarding the programs of the Governor.
• Other tasks that may be assigned by the Governor.

Property Administrator / Mall Supervisor - DoubleDragon Property Management Corp. - Pasay City, Philippines

(2018-08 - 2021-08)

Overall in charge for CityMall Sorsogon Sorsogon City Philippines. Handle day to day operations of the Mall ensuring that highest quality standard is being done in order to meet all tenant & customer requirement.

Maintain Brand New

Look, sparkling clean mall. Manage the team including engineering, housekeeping, security, pest control, waste collection, mall administration & customer service. Conduct orientation meetings with amongst tenants covering Mall House Rules & Regulations, daily operations, emergency & security procedures etc.

Issue

Memo for non-complying Tenants / violations on Standard Operating Procedures. Maintain strong working relationship with Local Government Unit, Civil Defense, Fire Department & Paramedics.

Develop

Marketing strategies to increase Foot Traffic.

Ensure

Mall events are within company guidelines, guarantee wholesome & family-oriented events. Initiate cost management measures that will help achieve Mall Operating Expenses. Accomplish administrative task like Sales data gathering, PCF replenishment, Purchase requisitions, Tenants Tax compliance, Billing & Collection.

• Best CityMall 2019 - Ranked as Top 1 for the 2019 Area Manager's Audit
• Designed Hazardous Waste Management Plan / Emergency & Contingency Plan for the company.

On Site Coordinator - YCM Konstruksyon - Las Pinas City, Philippines

(2014-08 - 2018-02)

Management of track works within an infrastructure project. Leading the team consisting of Foreman, Masons, Laborers, Electrician, Painter, etc. Interpretation of construction drawings, regulations & practice in order to direct the progress of track works & monitor compliance with contractual documents.

Arrange & ensure availability of supply of materials & equipment at all times. Weekly inventory in the warehouse. Coordination of labor force & other subcontractors ensuring all mechanism are w/in schedule.

Administrative works such as accomplishment of permits, contractors progress report & other paper works. Negotiate with different stakeholders. Tracking of PNL progress, timekeeping & weekly payroll.

• Construction of 8 Cinemas of CityMall (2 cinemas CityMall-Anabu, CityMall-Consolasion, CityMall-Sta.Rosa Nueva Ejica, 2 cinemas CityMall-Mandalagan, CityMall-Victorias, CityMall-Dumaguete). All located in various provinces in the Philippines (January 2018 - December 2018)
• Construction of Tapa king store in Lancaster Imus Cavite (May 2017 - December 2017)
• Construction of Tapa King store in Total Gas Station, west service rd. Alabang Muntinlupa City (January 2017 - May 2017)
• Construction of 11 Barangay Health Centers located in Elementary schools in various rural municipalities of Albay & Camarines Sur, Philippines (August 2014 - December 2016)

Assistant Restaurant Manager 2 SQM / PQM - Freemont Foods Corp - Pasig City

(2012-06 - 2014-07)

Subsidiary of Jollibee Foods Corp

Assistant Restaurant Manager 2 PQM - Tabaco Jolly Foods Corp - Tabaco City

(2007-06 - 2012-06)

Franchise of Jollibee Foods Corp

• Implements adherence to high standards Food, maintaining its best quality or it will not be served at all. New Product training & roll out, effective floor control & people handling. Motivate all restaurant staff to surpass targets.
• Adherence on Food Safety/HACCP making food safe at all times. Keeping the stores Cleanliness and making the Condition in good shape to achieve operational excellence.
• Stocks replenishment; ordering of stock 3x a week, maintaining product availability at all times and keeping it on its optimum level. Inventory Management, supervision of supply, storage & accessibility of items in order. Internal Control & accounting, designing systems to promote efficiency & safeguard assets.
• Extensive profit/loss experience in standardization of portions and implementation of Food Cost & Paper Cost control, Labor cost controls & operational expenses.
• Maximizes customer operational performance by being a helpdesk & technical adviser, resolving problems, disseminating advisories & techniques.
• Achieves customer service objectives by contributing customer service information & recommendations, preparing action plans, implementing customer service standard & change.
• Responsible for interviewing, hiring, training, scheduling, coaching & counseling of employees. Communicating job expectation.
• Strict implementation of Cash Control Standards conducts daily & monthly cash audit fund accountability. Ensures completion of Government requirements.
• Monthly sales planning, consistent implementation of sales strategy. Continuous suggestive selling program & surpass sales target
• 6 consecutive years Gold Star award on FSC excellence.
• 4 consecutive years Sales Excellence award w/ over 15% Sales Growth.
• Awarded as Best Product Quality Manager on District 3.6 year 2008 & 2010.

Selling Supervisor, Non-Food Section & Fresh Produce Section - LCC Supermarket, LCC Malls - Legazpi City, Philippines

(2005-12 - 2007-05)

• Knowledge of fruits and vegetables; meat and fish; delicatessen.
• In charge of produce department, ordering, tracking deliveries, quantities, displays, overseeing product, department & employees.
• Interviewing, hiring & provides good training to rank and file.
• Strategize plans to achieve particular target per department. Provides the best service to customer to meet their expectations and keep them coming back

Bachelor of Science - Business Administration (Marketing) - UST – Legazpi (Formerly Aquinas University of Legazpi) (2002-04)