Roy Arado
Appointment Setter
Talent
DavaoMember since September 23, 2026
Customer Service
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Customer Service
About
Experienced customer support with 8 years of experience in remote and call center environments. Skilled in customer service, appointment scheduling, email communication, data entry, and handling reservations. Reliable, organized, and eager to contribute as a Virtual Assistant.
Experience
Appointment Setter - WebSam
- Qualified leads through email communication.
- Scheduled appointments for attorneys.
- Updated and maintained CRM records.
Remote Reservation Specialist - HotelPlanner
(2021-03 - 2026-03)
- Assisted customers with hotel reservations.
- Responded to customer inquiries via phone.
- Delivered excellent customer service in a remote environment.
Customer Service & Sales Representative - Expedia (BPO)
(2015-01 - 2018-01)
- Assisted customers with hotel bookings, flight and car rental.
- Met customer satisfaction and sales goals.
- Provided phone support in a fast-paced call center.
Education
Bachelor of Science - Computer Science - Interface Computer College – Davao City, Philippines
Secondary - Dona Carmen Denia National High School – Davao City, Philippine
Skills
Appointment Setter
