Ruth Elpanag

Detail-oriented and motivated Medical Billing Specialist / Medical Billing Virtual Assistant trained through VA's of the Future, with practical exposure to medical workflows and a 10-day medical billing internship. Knowledge in insurance verification, primary and secondary insurance, claims processing, EOB review, payment posting, patient responsibility, contractual adjustment, denial and rejection review, claim follow-up, and basic ICD-10-CM, CPT, and HCPCS concepts. Completed HIPAA Training with knowledge of protecting patient health information and maintaining confidentiality.

Also holds a Caregiving Certification, providing additional healthcare knowledge and a patient centered perspective. Bring 2 years of professional experience as an Account Officer, developing strong skills in documentation, financial records, customer communication account management, follow-up, accuracy, and confidentiality. Eager to apply these skills in a medical billing, medical claims or healthcare virtual assistant position.

Account Officer - Credit Access Philippines

(2020-01 - 2023-12)

• Maintained accurate client records and documentation.
• Handled account-related transactions and payment information.
• Communicated with clients regarding accounts and concerns.
• Prepared and organized documents and reports.
• Performed data entry and administrative tasks.
• Maintained confidentiality of client information.
• Learned basic bookkeeping, recording transactions, and maintaining financial records.
• Developed attention to detail and accuracy in handling financial information.

Certificate - Medical Billing Training Program - VA's of the Future

Practical Internship - Medical Billing Intern/Trainee - VA's of the Future