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Reyna Dejolde

Reyna Dejolde

Medical Records Officer / Healthcare Administrative Support

Talent
CabadbaranMember since April 23, 2026
Call Handling & Client CommunicationPatient Inquiries & Follow-upsInsurance Verification & CoordinationData Entry & Information AccuracyElectronic Medical Records (EMR/EHR – Bizbox)ICD-10 Medical CodingMedical Billing & Insurance Claims ProcessingScheduling & Calendar ManagementEmail Management & Online SystemsMS Excel, Google Sheets, MS WordConfidential Records Management (HIPAA / DOH Compliance)Administrative & Clerical Support
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Call Handling & Client CommunicationPatient Inquiries & Follow-upsInsurance Verification & CoordinationData Entry & Information AccuracyElectronic Medical Records (EMR/EHR – Bizbox)

About

Highly organized and dependable administrative professional with over 15 years of experience in healthcare administration, client communication, and data management. Proven ability to handle inbound and outbound calls, respond to inquiries, follow up with patients, and coordinate insurance verification with accuracy and professionalism. Strong background in data entry, EMR/EHR systems, scheduling, and confidential record handling.

Experience

Medical Records Officer / Healthcare Administrative Support at Duay Hospital (2009-12 – 2025-10)

Education

Diploma in Business Sales & Management – Kingston International College - Singapore (2023-01 – 2024-12)

Diploma in Accounting Technology – Isaiah International College - Philippines (2005-01 – 2007-12)

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