Rz 01

Business Administration graduate with experience in administrative support, HR-related tasks, customer service, product sourcing, data research, documentation, and business operations. Experienced in managing records, preparing reports, handling client and employee information, conducting product and supplier research, and supporting day-to-day administrative processes. Proficient in Microsoft Office, Google Workspace, spreadsheets, and various business software.

Organized, adaptable, detail-oriented, and willing to learn new systems and procedures.

EXECUTIVE ASSISTANT at My Own VA (2020-06 – 2023-03)

• Provided administrative support for day-to-day business operations and client requirements.
• Managed payroll-related information, employee records, evaluations, contracts, and other HR documents.
• Maintained and organized company records, reports, and spreadsheets.
• Assisted with accounting-related administrative tasks, including client invoicing, monthly reports, expense records, and reconciliation.
• Managed calendars, emails, documents, and other administrative requirements.

AMAZON VA / PRODUCT SOURCER / ONLINE ARBITRAGE at Various Clients (2023-01 – 2025-12)

• Conducted product and supplier research for Amazon-related business operations.
• Researched products, pricing, competition, profitability, and sourcing opportunities.
• Analyzed product information and maintained organized research records.
• Used spreadsheets and online research tools to compare products and suppliers.

CUSTOMER SERVICE REPRESENTATIVE at BeamAndGo (2018-07 – 2019-12)

• Assisted customers through phone calls, email, and chat.
• Handled customer inquiries, concerns, and service-related requests.
• Maintained accurate customer information and records.
• Coordinated with clients and internal teams to resolve issues.

PRODUCT SPECIALIST at Gilmed (2017-03 – 2018-06)

• Assisted with product-related sales and customer requirements for medical equipment.
• Communicated with customers and assisted in identifying appropriate products based on their needs.
• Supported product presentations and sales activities.

DATA SCRAPER at BPO Company (2016-07 – 2017-01)

• Conducted online research and data collection based on project requirements.
• Gathered, organized, and maintained accurate information in databases and spreadsheets.
• Performed repetitive data-related tasks while maintaining accuracy and productivity.

Bachelor of Science in Business Administration - Major in Marketing Management – University of Mindanao (2012-06 – 2016-06)