Samar Al-khoja
DIGITAL MARKETING ASSISTANT | E-COMMERCE | EMAIL MARKETING | CONTENT & COPYWRITING
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About
Digital Marketing Assistant with hands-on marketing experience developed through business ownership, practical projects, and independent learning. I bring a combination of marketing knowledge, business understanding, and diverse experience across customer service, quality assurance, education, and operations. I'm a proactive, adaptable, and self-directed learner who takes initiative, pays attention to detail, and brings creativity, resourcefulness, and a strong willingness to learn, contribute, and grow.
Experience
CONTENT & BRAND PROMOTIONS COORDINATOR at SIMPLY BELGIAN WAFFLES (2024-12 – 2026-01)
- CREATED MARKETING COPY AND PROMOTIONAL CONTENT FOR SOCIAL MEDIA, PRODUCTS, CAMPAIGNS, AND CUSTOMER COMMUNICATIONS.
- DEVELOPED AND MAINTAINED BRAND VOICE, MESSAGING, AND VISUAL CONTENT ACROSS DIGITAL CHANNELS.
- CREATED SOCIAL MEDIA GRAPHICS, PROMOTIONAL BANNERS, CAROUSELS, AND CAMPAIGN ASSETS USING CANVA.
- PLANNED, SCHEDULED, AND PUBLISHED SOCIAL MEDIA CONTENT AND PROMOTIONS USING BUFFER.
- USED CUSTOMER FEEDBACK AND ENGAGEMENT TO REFINE MESSAGING, OFFERS, AND PROMOTIONAL CONTENT.
- SUPPORTED E-COMMERCE, CUSTOMER ENGAGEMENT, AND DAY-TO-DAY MARKETING OPERATIONS ALONGSIDE BUSINESS OPERATIONS.
QUALITY ASSURANCE ANALYST / CONTENT MODERATOR at CEBU CITY (2020-01 – 2023-12)
- REVIEWED USER-GENERATED CONTENT FOR POLICY COMPLIANCE, ACCURACY, AND QUALITY STANDARDS.
- IDENTIFIED CONTENT ISSUES AND APPLIED ESTABLISHED GUIDELINES ACROSS HIGH-VOLUME WORKFLOWS.
- MAINTAINED QUALITY THROUGH AUDITS, DOCUMENTATION, AND CONTINUOUS PROCESS IMPROVEMENT.
- SUPPORTED MODERATOR ONBOARDING, CALIBRATION, AND GUIDELINE REFINEMENT.
- DEVELOPED STRONG ATTENTION TO DETAIL, CONSISTENCY, AND DEADLINE-DRIVEN WORKFLOW MANAGEMENT.
Education
BSIT – Northern Mindanao Colleges
