Senjaiyahrao V Puspanukalarao

Experienced professional with over 10 years of experience across logistics, warehousing, construction, manufacturing, transportation, insurance sales, media and e-commerce. Proven ability to manage operations, coordinate teams, deliver excellent customer service, and adapt quickly to dynamic business environments. Strong background in inventory management, machinery operation, sales, customer relations, and online business management.

Recognized for reliability, problem-solving abilities, and commitment to achieving organizational goals.

Self-Entrepreneur (Dropshipping E-Commerce) at Self-Entrepreneur (2024-01 – Present)

Founded and managed an independent e-commerce business specializing in online product sales.

• Conducted product research, supplier sourcing, and market analysis to identify profitable opportunities.
• Developed and managed Shopify-based online stores and e-commerce platforms.
• Planned and executed digital marketing campaigns through Facebook Ads and other online channels.
• Managed customer service operations, order fulfillment, and supplier communications.
• Analyzed sales data, advertising performance, and customer behavior to optimize profitability.
• Implemented pricing, branding, and conversion optimization strategies to improve business performance.
• Continuously tested and launched new products while monitoring market trends and consumer demand.
• Developed entrepreneurial skills in marketing, business management, budgeting, and strategic decision-making.

Media Officer at Pejabat EXCO Pembasmian Kemiskinan, Selangor State Government (2023-01 – 2024-12)

• Managed media communications and coordinated publicity activities for the EXCO office.
• Prepared press releases, social media content, speeches, and official statements.
• Coordinated media coverage for government programs, events, and community initiatives.
• Managed social media platforms and monitored public engagement and responses.
• Worked closely with government departments, media agencies, and event organizers.
• Assisted in organizing press conferences, official events, and public awareness campaigns.
• Maintained records of media publications, reports, and communication materials.
• Supported the EXCO office in delivering accurate and timely information to the public.

E-Hailing Driver (2022-01 – 2023-12)

• Provided safe, reliable, and professional transportation services to passengers.
• Maintained high customer satisfaction through excellent communication and service quality.
• Planned efficient routes using GPS and traffic monitoring applications.
• Managed daily schedules and optimized operating hours to maximize earnings.
• Ensured vehicle cleanliness, maintenance, and compliance with transportation regulations.
• Handled digital payment transactions and maintained accurate trip records.

Insurance Agent (2020-01 – 2022-12)

• Consulted with clients to identify financial protection needs and recommend suitable insurance solutions.
• Generated new business through networking, referrals, and customer relationship development.
• Prepared quotations, policy applications, renewals, and supporting documentation.
• Educated clients on life, medical, accident, and general insurance coverage options.
• Assisted policyholders with claims submissions and policy servicing requirements.
• Built long-term relationships with clients through professional customer service and follow-up support.

Loading Mixing Machine Operator at BERGER PAINTS PTY LTD (2018-01 – 2020-12)

• Prepared and mixed solvent-based and water-based paints according to production formulas.
• Operated forklifts, reach trucks, pallet jacks, and material handling equipment.
• Conducted quality inspections and color matching procedures.
• Maintained inventory levels and coordinated material requirements.
• Ensured compliance with safety and manufacturing standards.
• Assisted in achieving daily production targets while minimizing waste.

Machine Operator & Road Construction Worker at VERAMAN CONSTRUCTION SDN BHD (2013-01 – 2016-12)

• Operated heavy construction machinery including road rollers, pavers, backhoes, and excavators.
• Assisted in road construction, paving, resurfacing, and maintenance projects.
• Conducted pre-operation inspections and routine maintenance to ensure equipment safety and efficiency.
• Followed project specifications, safety regulations, and quality standards on construction sites.
• Worked closely with engineers, supervisors, and site personnel to meet project timelines.
• Assisted with earthworks, site preparation, grading, and material handling activities.
• Identified and reported equipment issues to minimize operational downtime.
• Maintained a safe and productive work environment while completing assigned tasks.

APEL (Bachelor MQF Level 6) in Business & Administration – Wawasan Open University (2025-12)

Diploma in Leadership and Management – Future Academy, Morley Training Centre (2016-01 – 2017-12)

SPM in Sijil Pelajaran Malaysia – SMK Taman Sri Muda (2009-01 – 2013-12)