Shaine Mae Roble

To excel in this industry by driving operational efficiency, delivering outstanding client service, and leading high-performing teams. My goal is to leverage my expertise and innovative solutions to enhance client satisfaction, streamline processes, and contribute to the growth and success of the organization.

Barista - The Brown Cup - R. Aboitiz St., Cebu City

(2022-10 - 2024-07)

• Welcome customers and assist with menu selections and accurately take orders and process payments using the POS system.
• Address and resolve customer inquiries and issues
• Prepare and serve other food items offered, including pasta, rice meals, sandwiches, and salads.
• Monitor and maintain stock levels of coffee beans, milk, syrups, and other supplies.

Barista - The Matcha Tokyo - Cebu Oakridge Business Park, Cebu City, Cebu

(2024-09 - 2025-09)

• Knowledgeable about matcha
• Prepare a variety of coffee and tea beverages following standard recipes.
• Efficiently operate coffee machines, grinders, and related equipment.
• Ensure food items are fresh and presented well. Maintain consistency in beverage quality and presentation.
• Collaborate with team members to ensure smooth operations in the cafe and help train new employees as needed.

Barista - PICKUP COFFEE - 1NITO TOWER CEBU

(2026-02 - 2026-09)

• Assist in daily operations of the food and beverages, ensuring high standards of service.
• Assist and support in the preparation and service of food and beverages.
• Collaborate with the team to maintain cleanliness and organization the area.
• Helped with daily inventory and assist with ordering and restocking, if necessary.

Bachelor of Science - Hotel & Restaurant Management - University of Cebu - Lapu-Lapu & Mandaue (2015 - 2018)

Bachelor of Science - Industrial Engineering - University of San Carlos (2014 - 2015)

Secondary Education - Mandaue Technical Institute (2014 - 2014)