Shane Dosal
Collections & Telemarketing Agent
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About
Detail-oriented Management graduate with a specialization in Legal Office Management. Proven experience in high-accuracy transaction processing, inventory management, and financial data handling. A dedicated professional focused on implementing efficient work strategies and maintaining strict compliance with company policies. Seeking to leverage technical proficiency and a strong work ethic in a back-office or transaction processing role.
Experience
Collections & Telemarketing Agent at Azkeycode / Quantumkey / PXT (2024-08 – 2025-10)
- Managed sensitive financial data and customer accounts with a focus on accuracy and policy compliance.
- Processed financial transactions and negotiated payment solutions to meet monthly recovery targets.
- Utilized specialized software to document interactions and update account statuses systematically.
- Maintained professional relations while resolving complex account discrepancies.
Store Crew at Uncle John's (2023-03 – 2024-01)
- Operated POS systems for fast and accurate transaction processing.
- Managed inventory records and maintained store organization to optimize operational efficiency.
- Coordinated with team members to ensure smooth daily operations and sales accuracy.
Education
Diploma in Office Management Technology in Legal Office Management – Polytechnic University of the Philippines, Mariveles, Bataan (2019 – 2022)
On-the-Job Training (600 Hours) in Registration and Records Office – Polytechnic University of the Philippines
Accountancy and Business Management (ABM) in Accountancy and Business Management – Llamas Memorial Institute, Mariveles, Bataan (2017 – 2019)
