Dioser Posesano
Customer Experience Agent
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About
To be more responsible, hardworking, and competent individual interested in job related to my chosen field.
Experience
Customer Experience Agent - Teleperformace Sucat - WFH Set up
(2023-03 - 2023-12)
- Making outbound calls
- Doing follow up calls to doctors' office and patients about the order (Urology supplies)
- Provide patients the information regarding their orders (Urology supplies)
- Managing and updating customer database
Steward - NFD International Manning Agents Inc - Deep Water Poseidon-Drilling Vessel
(2018-05 - 2020-05)
- Cleaning and sanitizing work surfaces, equipment, dishes, and utensils
- Maintaining cleanliness standards by washing dishes, pots, pans, plates, silverware, glassware, and other items used in cooking or food preparation
- Preparing ingredients for cooking by chopping vegetables, grinding meat, extracting juice, and other tasks as needed
- Maintaining inventory of supplies and ordering materials needed by the department
- Monitoring food storage conditions to ensure they are safe and stable
- Operating dishwashers and other equipment used for cleaning and sterilizing dishes, glassware, utensils, pots, pans, and other kitchen items
- Cleaning and maintaining the kitchen, including sweeping floors and wiping down surfaces
- Setting tables, preparing salads, and other duties related to food service for special events such as parties or banquets
Galley Utility - Five Star Marine Agency - M/S Ocean Endeavour
(2018-05 - 2020-05)
- Cleaning and sanitizing work surfaces, equipment, dishes, and utensils
- Maintaining cleanliness standards by washing dishes, pots, pans, plates, silverware, glassware, and other items used in cooking or food preparation
- Monitoring food storage conditions to ensure they are safe and stable
- Operating dishwashers and other equipment used for cleaning and sterilizing dishes, glassware, utensils, pots, pans, and other kitchen items
- Cleaning and maintaining the kitchen, including sweeping floors and wiping down surfaces
Steward - Manpower Resource Asia - SSCV Thialf and DCV Aegir
(2014-05 - 2015-04)
- Cleaning and sanitizing work surfaces, equipment, dishes, and utensils
- Maintaining cleanliness standards by washing dishes, pots, pans, plates, silverware, glassware, and other items used in cooking or food preparation
- Preparing ingredients for cooking by chopping vegetables, grinding meat, extracting juice, and other tasks as needed
- Maintaining inventory of supplies and ordering materials needed by the department
- Monitoring food storage conditions to ensure they are safe and stable
- Operating dishwashers and other equipment used for cleaning and sterilizing dishes, glassware, utensils, pots, pans, and other kitchen items
- Cleaning and maintaining the kitchen, including sweeping floors and wiping down surfaces
- Setting tables, preparing salads, and other duties related to food service for special events such as parties or banquets
Education
Diploma - Professional Culinary Arts - Global Culinary & Hospitality Academy (2016-04 - 2016-08)
Certificate - Professional Baking & Pastry Arts - Global Culinary & Hospitality Academy (2015-11 - 2016-03)
Bachelor of Science - Marine Transportation - University of Perpetual Help Delta (1999-06 - 2004-03)
Bachelor of Science - Marine Transportation - Southernside Montessori School (1998-06 - 1999-03)



