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Dioser Posesano

Dioser Posesano

Customer Experience Agent

Talent
BacoorMember since July 19, 2026
Proficient in oral and written English languageAble to follow instructionsReliable and punctualWork a flexible schedule including days, nights, weekends, and holidays
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Proficient in oral and written English languageAble to follow instructionsReliable and punctualWork a flexible schedule including days, nights, weekends, and holidays

About

To be more responsible, hardworking, and competent individual interested in job related to my chosen field.

Experience

Customer Experience Agent - Teleperformace Sucat - WFH Set up

(2023-03 - 2023-12)

  • Making outbound calls
  • Doing follow up calls to doctors' office and patients about the order (Urology supplies)
  • Provide patients the information regarding their orders (Urology supplies)
  • Managing and updating customer database

Steward - NFD International Manning Agents Inc - Deep Water Poseidon-Drilling Vessel

(2018-05 - 2020-05)

  • Cleaning and sanitizing work surfaces, equipment, dishes, and utensils
  • Maintaining cleanliness standards by washing dishes, pots, pans, plates, silverware, glassware, and other items used in cooking or food preparation
  • Preparing ingredients for cooking by chopping vegetables, grinding meat, extracting juice, and other tasks as needed
  • Maintaining inventory of supplies and ordering materials needed by the department
  • Monitoring food storage conditions to ensure they are safe and stable
  • Operating dishwashers and other equipment used for cleaning and sterilizing dishes, glassware, utensils, pots, pans, and other kitchen items
  • Cleaning and maintaining the kitchen, including sweeping floors and wiping down surfaces
  • Setting tables, preparing salads, and other duties related to food service for special events such as parties or banquets

Galley Utility - Five Star Marine Agency - M/S Ocean Endeavour

(2018-05 - 2020-05)

  • Cleaning and sanitizing work surfaces, equipment, dishes, and utensils
  • Maintaining cleanliness standards by washing dishes, pots, pans, plates, silverware, glassware, and other items used in cooking or food preparation
  • Monitoring food storage conditions to ensure they are safe and stable
  • Operating dishwashers and other equipment used for cleaning and sterilizing dishes, glassware, utensils, pots, pans, and other kitchen items
  • Cleaning and maintaining the kitchen, including sweeping floors and wiping down surfaces

Steward - Manpower Resource Asia - SSCV Thialf and DCV Aegir

(2014-05 - 2015-04)

  • Cleaning and sanitizing work surfaces, equipment, dishes, and utensils
  • Maintaining cleanliness standards by washing dishes, pots, pans, plates, silverware, glassware, and other items used in cooking or food preparation
  • Preparing ingredients for cooking by chopping vegetables, grinding meat, extracting juice, and other tasks as needed
  • Maintaining inventory of supplies and ordering materials needed by the department
  • Monitoring food storage conditions to ensure they are safe and stable
  • Operating dishwashers and other equipment used for cleaning and sterilizing dishes, glassware, utensils, pots, pans, and other kitchen items
  • Cleaning and maintaining the kitchen, including sweeping floors and wiping down surfaces
  • Setting tables, preparing salads, and other duties related to food service for special events such as parties or banquets

Education

Diploma - Professional Culinary Arts - Global Culinary & Hospitality Academy (2016-04 - 2016-08)

Certificate - Professional Baking & Pastry Arts - Global Culinary & Hospitality Academy (2015-11 - 2016-03)

Bachelor of Science - Marine Transportation - University of Perpetual Help Delta (1999-06 - 2004-03)

Bachelor of Science - Marine Transportation - Southernside Montessori School (1998-06 - 1999-03)

Skills

Customer Experience Agent

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