Sonia Gerlach

Hard-working and self-motivated Assistant Manager eager to bring strong administrative skills to a growing company or business individual in need of top-level support. Adept and providing employees clear guidelines and targeted goals. Practiced in customer relations, sales and inventory control. Demonstrated skills in improving store operations, increasing sales and reducing costs. Excellent phone, email and instant messaging communication skills

Hard-working and self-motivated Assistant Manager eager to bring strong administrative skills to a growing company or business individual in need of top-level support. Adept and providing employees clear guidelines and targeted goals. Practiced in customer relations, sales and inventory control and reports. Demonstrated skills in improving store operations, increasing sales and reducing costs. Excellent phone, email and instant messaging communication skills

Virtual Assistant Online Coursen

With Certification from Home-Based Connect

Diploma in Computer Studies

Systems Technology Institute (STI), Baguio City, PH

Highest Honor in Batch 2002