Suzette Silvia

Marketing Brand Deals Intern - Influencer Marketing

Talent

TaguigMember since July 23, 2026

Adaptable and quick to learn in fast-paced environmentsAbility to work under pressureGood interpersonal skillsStrong attention to detailsComputer literateAble to accurately determine client's needsGood oral and written communicationGoal-oriented

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Adaptable and quick to learn in fast-paced environmentsAbility to work under pressureGood interpersonal skillsStrong attention to detailsComputer literate

About

Prepared Insight Reports for different brands Conducted client sourcing Provided assistance in handling Tianlala Campaign

Experience

Marketing Brand Deals Intern - Influencer Marketing - TRND Marketing

(2026-02 - 2026-06)

Prepared Insight Reports for different brands
Conducted client sourcing
Provided assistance in handling Tianlala Campaign
Managed influencer outreach, including interest checks and negotiations.

Customer Service Representative - Tech Support - Concentrix

(2021 - 2022)

Diagnosed and troubleshot technical problems efficiently reducing average resolution time by 15-25%
Delivered clear, step-by-step technical guidance to non-technical users, improving customer satisfaction scores
Identified customer requests and provided appropriate solutions, supporting retention and on-time payment rates.

Customer Service Representative (Financial Acc.) - Teleperformance

(2021 - 2021)

Resolved 30-60 customer inquiries per day
Successfully de-escalated complex concerns regarding billing and payment concerns
Collaborated well with internal teams to escalate unresolved issues, ensuring timely resolutions

ESL Instructor - MindsEdu

(2019-06 - 2021)

Conducted 1-on-1 and group ESL classes for learners of varying proficiency levels improving students' speaking and comprehension skills
Designed and delivered customized lesson plans aligned with student goals, resulting in higher lesson completion and retention rates
Adapted teaching strategies based on learner performance, contributing to consistent improvement in test scores and proficiency levels