Uary Jacob
Customer Service and Operations Professional
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About
Customer service and operations professional with over 6 years of experience supporting global clients across banking, telecommunications, healthcare, and retail industries. Proven expertise in dispute resolution, fraud support, technical troubleshooting, scheduling, sales (inbound & outbound) and customer retention. Highly adaptable, detail‑oriented, and skilled in CRM systems and office productivity tools
Experience
Technical Experts/ Sales - Asurion
(2025-09 - 2026-01)
Activations
Dispute specialist / Engagement - JP Morgan Chase & co
(2022-12 - 2024-11)
Dispute by Phone
Scheduler - Telus
(2021-06 - 2022-07)
Radnet
Technical Support - AFNI
(2020-07 - 2021-01)
Verizon
Customer Care and Sales Associate - VXI Global Solutions
(2019-06 - 2020-06)
AT&T (MSS)
Customer Care and Sales Associate - The Results Companies
(2017-07 - 2019-01)
Boost Mobile
Education
Secondary - Alternative Learning School (ALS) (2013-10 - 2014-03)
