Uary Jacob

Customer service and operations professional with over 6 years of experience supporting global clients across banking, telecommunications, healthcare, and retail industries. Proven expertise in dispute resolution, fraud support, technical troubleshooting, scheduling, sales (inbound & outbound) and customer retention. Highly adaptable, detail‑oriented, and skilled in CRM systems and office productivity tools

Technical Experts/ Sales - Asurion

(2025-09 - 2026-01)

Activations

Dispute specialist / Engagement - JP Morgan Chase & co

(2022-12 - 2024-11)

Dispute by Phone

Scheduler - Telus

(2021-06 - 2022-07)

Radnet

Technical Support - AFNI

(2020-07 - 2021-01)

Verizon

Customer Care and Sales Associate - VXI Global Solutions

(2019-06 - 2020-06)

AT&T (MSS)

Customer Care and Sales Associate - The Results Companies

(2017-07 - 2019-01)

Boost Mobile

Secondary - Alternative Learning School (ALS) (2013-10 - 2014-03)