Vanessa Gonzales

Registered Psychometrician, Certified Human Resource Associate, and a Talent Acquisition professional with nearly two years of experience in high-volume and structured corporate recruitment across BPO and software industries. Proven track record of hiring 667 candidates with a 91% 60-day retention rate by leveraging behavioral interviewing, assessment insights, and data-driven screening strategies. Experienced in end-to-end recruitment, stakeholder coordination, onboarding facilitation, and recruitment analytics.

Passionate about improving hiring quality, candidate experience, and workforce retention through structured and evidence-based practices.

Talent Acquisition Associate - Alorica - Cebu IT Park, Cebu

(2025-06)

Conduct full-cycle recruitment for high-volume BPO roles.

• Successfully hired 667 candidates within 6 months while maintaining a 91% 60-day retention rate.
• Conduct structured initial interviews using behavioral and competency-based frameworks.
• Assess candidate-job alignment using background evaluation and assessment performance data.
• Partner with hiring managers to align candidate profiles and reduce interview-to-offer turnaround time.
• Generate daily recruitment analytics reports tracking pass/fail ratios and pipeline movement.
• Endorse qualified candidates for pre-onboarding processing and ensure smooth transition.

Recruitment Specialist - RealPage (Philippines), Inc. - Cebu Business Park

(2024-02 - 2024-12)

Supported recruitment and pre-onboarding processes for software and corporate roles.

• Facilitated onboarding discussions to ensure document compliance and completion timelines.
• Managed applicant tracking system (ATS) documentation validation and candidate tracking.
• Coordinated background check, medical scheduling, contract generation, ID creation, payroll setup, and system access provisioning.
• Maintained real-time onboarding dashboards and flagged potential compliance risks.
• Ensured seamless onboarding experience through proactive communication and follow-ups.

Human Resource Assistant - Mart Retail - Cebu, Philippines

(2022-07 - 2023-02)

• Conducted initial applicant screening and coordinated interview scheduling
• Processed employee government benefits and maintained HR documentation
• Monitored employee attendance and ensured compliance with company policies
• Assisted with payroll computation and HR administrative tasks
• Recorded daily store transactions and maintained operational reports
• Organised team-building activities and employee engagement initiatives

Human Resource Generalist - Pacific Cebu Resort - Cebu, Philippines

(2023-12 - 2024-02)

• Supported HR administrative functions and employee documentation processes
• Assisted employees with HR-related inquiries and internal coordination
• Maintained HR records and ensured proper documentation management
• Managed interns and assisted in supervising resort staff operations

Bachelor of Science - Psychology - University of San Jose-Recoletos (2019 - 2023)