Vaughn Sabillo

Driven Information Technology graduate possessing technical competence in web development, networking, and system troubleshooting, combined with proven adaptability gained as a working student. Leverages academic training alongside customer support experience to deliver clear communication, professional workplace collaboration, and efficient technical problem-solving. Prepared to apply technical knowledge, Cisco NetAcad certifications, and practical expertise to excel in dynamic IT environments.

Web Developer Intern at Hozzby Digital Solutions (2026-02 – 2026-05)

• Architected and developed customized WordPress websites end-to-end in a local environment, ensuring scalable architecture and responsive design prior to senior developer review.
• Customized themes, plugins, and core code autonomously to meet exact project specifications while maintaining clean, maintainable standards for code approval.
• Prepared complete web builds and documentation for senior developer verification, reducing deployment revisions and streamlining code handoffs.

Customer Service Representative at Qualfon Philippines Inc. (2024-08 – 2025-04)

• Resolved complex customer inquiries across inbound/outbound voice and digital chat channels to maintain high customer satisfaction and swift issue resolution rates.
• Applied technical troubleshooting frameworks to diagnose account issues while navigating multiple software systems simultaneously under fast-paced working conditions.
• Coordinated with internal support teams to streamline escalation processes and ensure consistent, high-quality service delivery.

Bachelor of Science in Information Technology – University of Science and Technology in Southern Philippines (USTP-CDO) (2022 – 2026)

Accountancy, Business, and Management (ABM) – Liceo de Cagayan University (2020 – 2022)