Clyd Pardillo

Configured and troubleshot simulated enterprise network environments, focusing on LAN/WAN connectivity, VPN access, and firewall principles. Diagnosed system and network anomalies by analyzing OS logs and network traffic, applying logical methodologies to isolate and resolve connectivity issues. Deployed and maintained virtualized environments, practicing system administration, user access control, and command-line troubleshooting.

IT Systems & Network Troubleshooting Practitioner at Self-Paced Labs (2023 – Present)

• Configured and troubleshot simulated enterprise network environments, focusing on LAN/WAN connectivity, VPN access, and firewall principles.
• Diagnosed system and network anomalies by analyzing OS logs and network traffic, applying logical methodologies to isolate and resolve connectivity issues.
• Deployed and maintained virtualized environments, practicing system administration, user access control, and command-line troubleshooting.
• Authored detailed technical documentation and standard operating procedures (SOPs) to track troubleshooting steps, simulating enterprise incident management and ticketing workflows.

Technical Project Lead & Systems Support Analyst at Department of Education (DepEd) (2026)

Department of Education (DepEd) Booking System Project

• Spearheaded the development of a multi-sector booking system, successfully translating complex technical workflows into easy-to-understand procedures for non-technical end-users.
• Enforced strict data governance and role-based access controls, ensuring the secure handling and safeguarding of sensitive, confidential information.
• Managed project issue-tracking workflows, triaging technical bugs, and assigning resolution tasks to team members to ensure delivery under tight deadlines.
• Drafted comprehensive system guidelines, user-flows, and secure access policies to assist end-users and minimize system downtime.

Bachelor of Science in Information Technology – University of Cebu - Main Campus (2026-06)