Vince Centeno

Dedicated and reliable professional with experience in customer service, technical support, data management, quality control, and administrative tasks. Skilled in communication, problem-solving, and computer systems, with the ability to work independently and deliver accurate results. Adaptable, detail-oriented, and committed to providing excellent service and continuous improvement.

IT Staff at CM Pancho Construction Inc. (2018-08 – 2019-11)

• Provided technical support for hardware, software, and network systems
• Troubleshot and resolved system issues to ensure smooth operations
• Assisted in administrative and documentation tasks for daily operations

Customer Service Representative at EC Solutions (2019-12 – 2021-01)

• Handled customer inquiries and resolved concerns in a timely and professional manner
• Delivered high-quality service to improve customer satisfaction and retention
• Maintained accurate customer records and documentation

Data Analyst at TeleworkPH (2021-10 – 2023-05)

• Collected, organized, and analyzed data for business reporting
• Ensured data accuracy through validation and quality control processes
• Generated reports to support decision-making and operations

Computer Sales Technician at Delco Computer Installation Services (2024-07 – 2025-03)

• Installed, configured, and maintained computer systems and hardware
• Diagnosed and resolved technical issues to minimize downtime
• Assisted customers by recommending cost-effective IT solutions

Quality Controller at IGadgets House (2025-07 – 2026-05)

• Conducted detailed product inspections to ensure quality standards and compliance
• Identified and resolved defects to improve product accuracy and customer satisfaction
• Maintained accurate records and reports for quality assurance tracking

Bachelor of Industrial Technology in Computer Technology – Bulacan State University – Bustos Campus (2014 – 2018)

High School Diploma – Marian College Baliuag Inc. (2010 – 2014)