Adila .

Highly organized and legally compliant Lettings Specialist with hands-on experience managing the end-to-end rental lifecycle across competitive UK markets (including Manchester and Leeds). Expertly handles tenant vetting, comprehensive referencing, and critical safety certifications. Fully ahead of the curve on current legislative reforms, including the transition away from ASTs to indefinite periodic tenancies.

Proven track record of protecting landlords from legal exposure while streamlining the administrative journey from initial inquiry to move-in. Seeking a part-time or remote lettings role to deliver meticulous administrative support to a growing portfolio.

Lettings Operations Specialist - House of Lettings - Manchester & Leeds Markets (Remote)

(2025-01)

• Successfully navigate the current legislative landscape, managing the critical shift to indefinite periodic tenancies to ensure all active rolling contracts are 100% legally binding from day one.
• Safeguard landlords from severe financial penalties by flawlessly executing mandatory Right to Rent checks, identity verifications, and secure DPS deposit registrations.
• Independently track and maintain strict compliance across the portfolio, ensuring zero lapses in vital safety documents including Energy Performance Certificates (EPC), Electrical Installation Condition Reports (EICR), and Gas Safety Certificates (CP12).
• Coordinate the administrative workflows for core brand offerings, ensuring seamless delivery of the Virtual Tenant Find, Expert Tenant Find, and Full Management service packages.
• Manage the absolute front-end of the pipeline, vetting prospective tenants, leading comprehensive referencing procedures, and resolving day-to-day client inquiries efficiently.
• Coordinate calendars, schedule meetings, and manage virtual appointments for team members to keep operations running smoothly.
• Handle correspondence, including emails, phone calls, and internal communications, promptly and professionally on behalf of landlords and tenants.
• Maintain and organize digital files, documents, and records to ensure easy accessibility across the portfolio.
• Assist with onboarding and training coordination for new hires joining the team.
• Support project tracking and reporting by compiling data and preparing summaries for management.
• Collaborate with IT and other departments to troubleshoot and resolve administrative challenges.
• Manage procurement of office supplies and vendor communications as needed.
• Contribute to process improvements that enhance remote office efficiency.

Bachelor's Degree - Microbiology