Areeba Younas
TELECOM REGULATORY & COMPLIANCE SPECIALIST
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About
Motivated and detail-oriented professional with diverse experience in telecommunications, customerrelationship management, and web development. Seeking a challenging role in a dynamic organization where I can leverage my technical skills, regulatory knowledge, and client-handling expertise to contribute to organizational growth and innovation while continuing to enhance my professional development.
Experience
Management Trainee Officer at Pakistan Telecommunication Authority (PTA) (2023-01 – Present)
- Assisted in evaluating and approving mobile devices for PTA compliance.
- Supported DIRBS implementation and monitoring for device identification.
- Coordinated with stakeholders and manufacturers for type approval documents.
- Contributed to data analysis and reports on non-compliant and blocked devices.
- Maintained records and ensured compliance with regulatory policies.
Customer Relationship Officer at Telenor Microfinance Bank (2021-01 – 2023-01)
- Handled customer inquiries and resolved complaints promptly.
- Built strong client relationships to improve satisfaction and retention.
- Promoted financial products based on customer needs.
- Maintained accurate records of interactions and transactions.
- Collaborated with teams to resolve issues and enhance customer experience.
- Ensured compliance with company policies and banking regulations.
Computer Operator & Computer Teacher at Pak Junior School & College Khurrianwala (2020-01 – 2021-01)
- Managed computer systems, data entry, and routine technical tasks.
- Taught basic to advanced computer skills to students.
- Maintained computer labs and assisted users with technical issues.
Management Trainee Officer at Pakistan Telecommunication Authority (PTA) (2019-01 – 2020-01)
- Assisted in evaluating and approving mobile devices for PTA compliance.
- Supported DIRBS implementation and monitoring for device identification.
- Coordinated with stakeholders and manufacturers for type approval documents.
- Contributed to data analysis and reports on non-compliant and blocked devices.
- Maintained records and ensured compliance with regulatory policies.
Web Designer & Graphic Designer at Gree logix (2018-01 – 2019-01)
- Wrote clean, efficient code using HTML, CSS, JavaScript, jQuery, and PHP.
- Designed user-friendly websites based on client needs.
- Worked with designers and developers to deliver projects.
- Coordinated with teams to align content and timelines.
- Researched software tools and updated documentation.
- Maintained and improved websites after launch.
- Assisted in team management and guided junior developers.
Education
BS in Information Technology – GOVT COLLEGE WOMEN UNIVERSITY, FSD (2014-01 – 2018-01)
FSc in Pre Engineering – BISE FAISALABAD (2012-01 – 2014-01)
Matriculation – BISE FAISALABAD (2010-01 – 2012-01)
