Ahmad Beja

Motivated, energetic, and detail-oriented professional with a proven track record in customer service, hospitality, and operational excellence. Adept at managing fast-paced environments, optimizing customer satisfaction, and executing point-of-sale operations efficiently. Possesses excellent communication skills and a strong commitment to organizational growth.

Waiter & Cashier at KFC Restaurant (2024-11 – 2025-04)

• Delivered exceptional customer service in a high-volume fast-food environment, ensuring absolute guest satisfaction.
• Managed point-of-sale (POS) operations accurately, processing transactions, balancing registers, and handling cash/card payments.
• Maintained rigorous compliance with health, safety, and hygiene standards across dining and food preparation areas.
• Resolved customer feedback promptly and professionally, building long-term brand loyalty.

Customer Support Agent (Volunteer) at Mind Bridge Call Center (2024 – 2024)

• Engaged directly with clients to troubleshoot queries, provide service information, and enhance customer satisfaction.
• Developed active listening and problem-solving skills in a professional communications environment.

Intermediate (Inter) – M.A.O Graduate College (2022 – 2024)