Ali Asghar
IT Administration & Operations Professional
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About
IT Administration professional with 13+ years of experience managing departmental operations, budgeting, vendor and invoice verification, ERP-based reporting, and records digitization within a large corporate environment (Sui Southern Gas Company). Skilled at coordinating across departments, maintaining audit-ready documentation, and supporting management with accurate, well-organized administrative systems.
Background in graphic design adds strong attention to detail and document presentation skills.
Experience
Executive (Admin Officer) — Information Technology Department - Sui Southern Gas Company (SSGC) - Karachi, Pakistan
(2022-01)
On Contract
- Act as primary point of contact for internal and external inquiries, resolving issues promptly and professionally.
- Consolidate and prepare the department's annual budget for review by the Head of Section before submission to Accounts and Regulatory Affairs.
- Maintain accurate operational records to support management reporting and keep documentation audit-ready for internal and external audits.
- Review and verify vendor invoices for accuracy and completeness, confirming contracted rates and coordinating with departmental sections to secure supporting documentation.
- Digitize the department's original records and agreements, improving retrieval time and ensuring safe long-term storage.
- Coordinate company-wide collection of original agreements from departments and offices, consolidating documentation for the IT department.
- Serve as departmental CPOC for the Oracle ERP system, handling invoice data entry, accounting allocation, and report generation.
- Maintain a master list of all hard-copy and digital files, updating it for new additions and revisions to keep records current and easy to locate.
- Liaise with concerned departments to expedite finalization of agreements and reduce turnaround time.
- Prepare Service Level Agreements (SLAs) and BOQ/TOR documentation for IT equipment and software procurement.
Assistant, Biometric Section — IT Department - Sui Southern Gas Company (SSGC) - Karachi, Pakistan
(2012-01 - 2022-12)
ON Contract
- Configured, deployed, and supported biometric attendance devices across 131 locations spanning SSGC's entire franchise network.
- Performed maintenance and repair of biometric devices across the Karachi region, keeping downtime to a minimum.
- Delivered technical support to end users for software and hardware issues, ensuring minimal disruption to daily operations.
- Carried out setup, installation, and testing of biometric and visitor management servers to ensure system reliability.
- Maintained the Visitor Management System database, keeping visitor records accurate and up to date.
- Designed and printed company ID cards for SSGC employees, ensuring accuracy and consistent branding.
Graphic Designer - Limton Customer Care
(2007-11 - 2012-01)
- Designed and printed employee ID cards and graphic materials to client specifications, maintaining consistent quality standards.
- Digitized and computerized client data for card-implementation projects, improving data accessibility.
- Maintained database accuracy across ongoing card-printing projects to support error-free production runs.
- Built and sustained working relationships with clients and internal staff on ID card printing and design projects.
Graphic Designer - Music City
(2004-04 - 2006-07)
- Designed and printed CD/DVD covers and promotional posters for music releases.
- Provided troubleshooting support for computer hardware and software issues.
Education
B.Sc. - Computer Science