Ammar Ali

Computer Science graduate with practical experience in IT Support gained through both university and software house environments. Experienced in providing technical support, troubleshooting hardware and software issues, maintaining Windows systems, and supporting day-to-day IT operations. With a strong foundation in computer networking and IT infrastructure, and a passion for learning emerging technologies and solving technical challenges.

Seeking to build a career in Network Administration and System Administration, with a long-term goal of advancing into Cloud Computing and DevOps. Committed to delivering reliable IT support while continuously enhancing technical expertise and contributing to organizational success.

Lab Administrator at Superior University, Lahore (2025-06 – 2026-07)

• Diagnosed and resolved hardware, software, Windows Operating System, and LAN connectivity issues to ensure uninterrupted IT operations.
• Installed, configured, and maintained Windows OS, software applications, and laboratory computing resources.
• Supported the maintenance of computer laboratories by monitoring system performance and ensuring the availability of IT and networking resources.
• Coordinated daily technical support activities, maintained IT assets, and assisted in resolving system and network-related issues.

IT Support Officer at Techies Global, Lahore (2025-11 – 2026-01)

• Assisted in day-to-day IT support operations, including system installation, configuration, troubleshooting, and technical maintenance.

Bachelor of Computer Science in Computer Science – Superior University, Lahore (2021 – 2025)