Business Manager at Vaseeh Networking Services LLC (2025-09 – Present)
- Identified and researched new market opportunities across UAE, Europe, and the Americas — building targeted prospect lists and developing customized outreach strategies for each region.
- Crafted and delivered tailored proposals to prospective clients, aligning solutions with their specific business needs and technical requirements.
- Closed inbound and outbound deals end-to-end — from initial discovery through negotiation, contract signing, and handoff to delivery.
- Owned the full client lifecycle from signed contract through onboarding, delivery, and ongoing relationship management — ensuring smooth go-live transitions across all markets.
- Served as the primary point of contact for all client accounts, managing support escalations, resolving operational issues, and maintaining high retention through consistent follow-up and proactive communication.
- Built the client success function from the ground up — establishing onboarding processes, communication templates, and follow-up cadences where none previously existed.
- Coordinated between technical teams and clients to ensure service delivery matched contracted commitments, acting as the bridge between operations and customer-facing outcomes.
- Developed and maintained structured workflows for client reporting, issue tracking, and satisfaction monitoring to drive retention and repeat business.
Senior Business Development Executive at Paklogics (2024-12 – 2025-08)
- Promoted to Senior BDE after demonstrating consistent performance in deal closure and client acquisition.
- Managed and mentored a team of Business Development Executives — overseeing their outreach activity, reviewing proposals, and coaching on client communication best practices.
- Set team targets, monitored individual performance metrics, and reported pipeline progress to senior leadership.
- Continued to personally close high-value deals through Upwork while overseeing team-wide campaign execution.
- Optimized outreach sequences and messaging frameworks adopted across the entire BD team.
Business Development Executive at Paklogics (2024-01 – 2024-12)
- Closed deals through platforms like Upwork by crafting tailored proposals and managing client communication.
- Created detailed Scope of Work (SOW) documents aligned with client requirements and technical feasibility.
- Researched and identified qualified prospects on LinkedIn based on targeted client profiles.
- Sent personalized connection requests and follow-ups using LinkedIn Sales Navigator.
- Built and managed outreach sequences via LinkedIn automation tools.
- Coordinated and executed outbound email campaigns using platforms like Apollo & Hunter.
- Monitored campaign responses, analyzed performance metrics, and optimized messaging for better conversion rates.
- Maintained organized records of leads, conversations, and campaign metrics using Bitrix24 CRM, Zoho CRM & Custom Company CRM.
Network Site Manager at Vaseeh Networking Services LLC (2019-10 – 2020-08)
- Supervised on-site networking infrastructure projects across multiple locations.
- Coordinated team logistics, ensured timely material procurement, and maintained safety protocols.
- Reported directly to project management and resolved technical and operational issues.
- Troubleshot and configured MikroTik routers, along with Cisco, Ruijie, and other brand access points.
Graphic Designer at Vaseeh Networking Services LLC (2019-10 – 2020-08)
- Designed digital and print marketing materials, branding content, and UI components.
- Managed design projects independently, meeting tight deadlines and client expectations.
- Created compelling visuals for social media campaigns and advertisements.
