Anza Isa Khan

Results-driven HR and People Operations professional with 9+ years of experience spanning development, IT, corporate, and manufacturing sectors.

Certified Human Resource

Professional (CHRP) with a strong track record in full-cycle recruitment, payroll management, HRMIS administration, employee relations, and organizational development. Proven ability to manage large-scale hiring initiatives (700–850 staff), lead cross-functional HR teams, and ensure compliance with labor laws across complex, multi-site operations. Skilled communicator and strategic advisor to senior leadership, seeking to bring depth of experience to a progressive IT or corporate environment.

HR Coordinator at Indus Hospital & Health Network (2026-07 – Present)

• Ensure all personnel records are properly maintained in files and are up to date with HRIS/HMIS.
• Manage job analysis and preparation of job descriptions/specifications with department supervisors.
• Prepare and follow up on timely release of payroll in coordination with relevant departments while maintaining accuracy.
• Evaluate and perform recruitment and placement activities, ensuring adherence to policies and procedures.
• Determine workforce needs and proactively follow up on vacant and new positions to avoid under-hiring and support grant savings.
• Plan and develop orientation materials and ensure new employees are properly and timely oriented.
• Maintain staff monthly attendance records as per SOPs, along with leave records and EOBI management.
• Coordinate closely with teams at Islamabad and Karachi offices on all HR-related matters.
• Manage staff benefits structure in accordance with grant budget and support related budget planning.
• Prepare files and documents for internal and external audits.

HR Manager at Peshawar Model Education Network (2026-05 – 2026-06)

• Managed end-to-end payroll processing for all staff, ensuring timely and accurate salary disbursement.
• Oversaw EOBI registration, contributions, and compliance for the workforce.
• Administered the Provident Fund, including employee account management and contributions.
• Facilitated staff bank account openings as part of onboarding and payroll setup.
• Led training and development initiatives to build staff capacity across departments.
• Redesigned and implemented a revised grading/salary structure for school staff.

People & Culture Officer at Islamic Relief Pakistan (2024-06 – 2026-04)

• Lead end-to-end recruitment for Punjab region, including job requisitions, job description updates, interviewing, and candidate selection.
• Ensure accurate payroll processing, timesheet management, and benefits adjustments for Punjab-based staff.
• Manage onboarding and offboarding processes including background checks, inductions, final settlements, and exit interviews.
• Maintain HRMIS, leave management system (LMS), and employee attendance records for new joiners and leavers.
• Process medical claims and coordinate EOBI payments with detailed record-keeping.
• Drive performance management cycles including reviews and corrective action plans.
• Advise senior leadership on complex HR matters aligned with organisational policies and Pakistani labour law.
• Champion staff engagement through forums, surveys, and one-on-one sessions to support a positive workplace culture.
• Support HR policy development, compliance audits, and data reporting.

Senior People & Culture Officer at Islamic Relief Pakistan (2023-11 – 2024-05)

• Oversaw full recruitment cycle including job adverts, screening, structured interviews, and selection for multiple concurrent roles.
• Managed personnel budgets and led budget monitoring for all positions across the region.
• Delivered large-scale onboarding programmes, achieving high post-hire retention rates.
• Updated and maintained HRMS, personal files, and leave management systems for accuracy and compliance.
• Led capacity-building initiatives and area-level staff engagement activities.
• Participated in area leadership meetings, contributing HR and administrative insights to operational decisions.

People & Operations Officer at Islamic Relief Pakistan (2021-11 – 2023-11)

• Managed the full HR operations cycle for AJK-based staff including recruitment, onboarding, payroll, and exit processes.
• Ensured compliance with Inter-Agency Misconduct Scheme and local labour laws across all HR functions.
• Maintained HRMIS records, leave balances, and attendance for all AJK staff.
• Facilitated performance reviews, corrective actions, and capacity-building programmes.
• Built and sustained strong employee relations through regular engagement forums and one-on-one meetings.

Technical Recruiter (Freelance) at Self-Employed (2021-07 – 2021-10)

• Prepared job descriptions and specifications in collaboration with hiring managers for technical and specialist roles.
• Screened applications, shortlisted candidates, and conducted interviews in coordination with client organisations.
• Managed job postings across multiple platforms to attract high-quality candidates.

Senior HR Executive at Professional Employers Pvt. Ltd. (UNICEF Project) (2021-04 – 2021-06)

• Managed HR operations for 850+ field staff across Shah Alam Tehsil, Peshawar, supporting UNICEF's polio eradication project.
• Oversaw mass recruitment, performance appraisals, disciplinary processes, and contract issuance.
• Administered payroll adjustments, leave management, insurance, and HRMS data entry.
• Coordinated field trips for locality verification and staff onboarding logistics.

Project Officer – HR at Chip Training & Consulting Pvt. Ltd. (WHO Project) (2021-01 – 2021-03)

• Managed HR functions for 700 field staff across KP and KP-TD supporting WHO's polio eradication project.
• Handled full-cycle HR: recruitment, contracts, appraisals, payroll, leave, insurance, and HRMS.
• Conducted field visits for locality verification and supported operations across multiple districts.

Admin & HR Officer at The Indus Entrepreneurs (TiE) Islamabad Chapter (2020-01 – 2021-01)

• Supported pre- and post-incubation activities, coordinating with trainers, mentors, and programme participants.
• Managed full office administration including procurement, logistics, asset management, and vendor relations.
• Handled end-to-end recruitment: job postings, telephonic screening, interview scheduling, reference checks, and onboarding.
• Maintained HR records including employee files, attendance, background checks, and termination documentation.
• Arranged travel, events, and logistics for office staff and programme activities.

HR & Admin Officer at Khyber Tobacco Company (2016-06 – 2019-12)

• Managed end-to-end mass hiring for frontline sales roles, including university recruitment drives and agency partnerships.
• Conducted screening, telephonic interviews, and face-to-face interviews; provided recommendations to hiring managers.
• Administered payroll processing, salary distribution, and employee attendance tracking.
• Supported ISO 9001 implementation under the supervision of the AM HR.
• Maintained HR databases, employee files, and compensation and benefits records.
• Communicated HR policies to staff and prepared employment letters, certificates, and termination paperwork.
• Organised company-wide events including annual meetings and employee engagement activities.

HR Intern at Rehman Medical Institute (2016-01 – 2016-04)

• Assisted with training coordination across departments and managed new employee orientation programmes.
• Supported payroll activities: overtime calculations, deductions, salary slips, and demand draft processing.
• Operated HR Management Software and Human Capital Management (HCM) application for records and payroll.

MBA in Human Resource Management – Institute of Management Sciences (IMS)

BBA (Hons) in Human Resource Management – Institute of Management Sciences (IMS) (2011 – 2015)