Areeba Riaz
SALES EXECUTIVE • Sales Closer • Lead Generation • Customer Support
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About
Results-driven sales and customer support professional with 15+ months of BPO experience across software sales, sales closing, lead generation, and international customer service. Experienced in inbound and outbound calling, prospect qualification, appointment setting, objection handling, CRM management, follow-ups, and converting qualified leads into customers.
Experience
Software Sales Executive / Sales Closer - Voxtron Solutions
(2026-06 - 2026-10)
- Managed inbound and outbound software sales calls and identified client requirements.
- Presented solutions based on business needs and maintained structured prospect follow-ups.
- Worked as a Sales Closer for approximately 3 months, converting qualified prospects into customers.
- Handled objections, negotiated with prospects, built rapport, and worked toward sales targets.
Lead Generation Executive - PropStar Tech - Karachi
(2026-03 - 2026-06)
- Generated and qualified leads through cold calling and targeted outreach.
- Researched prospects, verified information, and maintained accurate lead records.
- Booked appointments for the sales team and followed up to move prospects through the pipeline.
- Worked consistently toward lead-generation targets and supported sales growth.
Customer Service Representative - IBEX - Karachi
(2024-12 - 2025-06)
- Handled inbound and outbound calls from international customers.
- Resolved customer inquiries efficiently while maintaining service quality and satisfaction.
- Documented customer interactions accurately in CRM systems.
- Used active listening and problem-solving skills in a fast-paced BPO environment.
Freelance Video Editor & Content Creator - Remote - Remote
(2022)
- Edited Reels and Shorts using CapCut and created engaging social media content.
- Delivered creative, high-quality edits tailored to audience and client requirements.
Freelance Creative Writer - Remote - Remote
(2022)
- Wrote blogs, captions, scripts, and marketing content for different audiences.
- Produced original, well-researched, and engaging content.
Social Media Manager - Freelance
(2023 - 2023)
- Managed Instagram, Facebook, and TikTok accounts, including posts, stories, DMs, and comments.
Education
Student - Graphic Design - Aims Institute (2026)
