Aslam Ali

Self-motivated professional with a strong track record of efficiently completing work duties. Demonstrates exceptional discipline and time management skills. Committed to continuous learning and adept at problem-solving in various situations.

System Support Engineer at Express News TV (2025-05 – Present)

• Provided technical support to staff for software and hardware issues.
• Assisted in troubleshooting network connectivity problems for broadcast operations.
• Monitored system performance and reported issues to senior engineers.
• Documented support procedures and user guides for common technical issues.
• Collaborated with IT team to maintain system updates and patches.
• Repaired malfunctioning hardware components such as CPUs, RAM modules, hard drives.
• Maintained inventory records of hardware components, including serial numbers and warranty information.
• TO Provide Technical Support for PCRs,MCRs,CARs

Broadcast IT Engineer at Dunya News TV (2024-01 – 2025-05)

• To Provide Support for software,hardware and network.
• Provide support for clients experiencing issues.
• Repair hardware malfunctions,software issues, and network issues.
• Configured and install operating system,hardware and software components.
• To Provide technical support for PCRs,MCRs,CARs
• Responsible for screen monitoring and reporting operator mistake

Field Service Technician at PTCL (2019-08 – 2024-01)

• Diagnosed and repaired telecommunications equipment, ensuring reliable customer connectivity.
• Configured network devices for optimal performance after installation.
• Performed routine maintenance checks, enhancing system reliability.
• Managed inventory of tools and equipment to support field operations.
• Provided exceptional customer service during field visits, aligning with corporate standards.
• Trained junior technicians in installation techniques and safety protocols.
• Addressed telephone support calls, identifying issues and delivering solutions.

Bachelor of Science in Electrical, Electronics And Communications Engineering – National College of Business Administration & Econ, Lcu Campus Model Town Lahore (2022-09)

Diploma in Associate Engineering in Electrical Engineering – PakPak Poly Technic Institute Lahore, Moon Market Iqbal Town Lahore (2018-08)

High School Diploma – Himayat-e-Islam Higher Secondary School, Multan Road Lahore (2015-07)