Admin support - Anees Hussain way
(2025-01 - 2026-06)
- Managed high-volume inbound and outbound calls, serving as the first point of contact and providing customer services.
- Handled scheduling, correspondence, and data entry to support daily office operations and executive staff.
- Maintained organized digital and physical filing systems, ensuring the confidentiality of sensitive information.
Quality Assurance Trainee - Karachi Marriot Hotel - Karachi
(2026-06 - 2026-08)
- Participated actively in internal food safety and hygiene audits across all hotel kitchens to monitor operational compliance and identify areas for quality improvement.
- Assisted the Quality Assurance team in compiling, organizing, and verifying critical compliance records and documentation for official audit inspections.
- Conducted daily kitchen inspections across food preparation, Receiving and storage areas to ensure strict adherence to hotel quality standards and Food Safety Management Systems (FSMS)
Quality Assurance Intern - Fav Group Of Companies
(2025-07 - 2025-08)
- Prepared daily reports on product quality, raw material testing, and shelf-life evaluations.
- Conducted routine inspections and documented deviations in production to support continuous quality improvement.
- Collaborated with the R&D and production teams to troubleshoot product inconsistencies and ensuring weight compliance.
- Monitored hygiene and safety practices on the production floor to uphold food safety regulations
Intern - PCSIR (Pakistan Council of Scientific and Industrial Research)
(2025-06 - 2025-06)
- Performed routine food quality and safety analyses using standard laboratory procedures.
- Conducted microbiological testing of food samples, including microbial enumeration and contamination assessment.
- Assisted in the preparation, handling, and processing of samples for chemical and microbiological examinations.
- Operated laboratory equipment and maintained accurate records of test results and observations.
Call center agent - Vision Wave
(2025-01 - 2026-12)
- Made 60–80 outbound calls daily to potential clients to promote travel deals, follow up on inquiries, and finalize travel bookings.
- Advised customers on travel options based on their preferences, including flights, hotels, tours, cruises.
- Proactively reached out to leads generated through promotional campaigns
Market Research Assistant - Field Survery work
(2022-01 - 2024-12)
- Conducted field surveys with students across multiple cities to assess usage and preferences of various stationery brands (Pelican, Dollar, Bahadur, ink pens, etc)
- Collected and documented qualitative feedback on product performance and consumer preferences.
- Engaged directly with respondents to ensure accurate and reliable data collection.
Volunteer - Ziauddin University
(2022-01)
- Guided attendees and helped ensure smooth flow of activities throughout the event.
- Collaborated with a team of 15+ volunteers under tight schedules and pressure and gained hands-on experience in event management, communication, and teamwork
Teaching - Self-employed
(2018-01)
Have been tutoring students of O'levels and matric stream (both online and physically)
